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- Tasks: Manage sales ledger and oversee the revenue cycle, ensuring smooth billing processes.
- Company: Xplor provides cloud-based tech solutions for small businesses, helping them thrive.
- Benefits: Enjoy flexible working, career development, mental health support, and more perks.
- Why this job: Make a real impact daily while collaborating with diverse teams in a supportive culture.
- Qualifications: AAT Level 3 preferred; finance experience and strong communication skills are essential.
- Other info: Hybrid work model: three days in the office, two days remote.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Company Description
At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.
We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.
We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.
Job Description
About the opportunity
Join our Finance Vertical as Order to Cash Administrator in Newcastle to make a real impact every day. We know that every conversation we have, every code line we write, and every interface we design is an opportunity to enrich our customers’ experiences.
Reporting to Order to Cash Assistant Manager, you will manage the sales ledger and oversee the end-to-end revenue cycle—from processing customer orders and ensuring accurate subscription billing to collections and revenue recognition. You will act as a bridge between finance, sales, and customer success teams, helping to streamline operations, maintain data integrity, and deliver a seamless billing experience that supports scalable growth.
Some responsibilities include:
- Carrying out month-end tasks to tight deadlines
- Managing sales ledger and credit control tasks
- Running month-end reporting on debt and ECL, including credit risk
- Managing mailbox and escalated queries – internal and external
- Managing month-end bank reconciliation related to Order to Cash postings
- Contract maintenance and invoicing of customers
- Completing audit checks/tasks
- Day-to-day finance processing
- Reporting projects and process improvements to the Order to Cash Manager
- Managing escalations to the Order to Cash Manager
- Reviewing and reconciling integrations from operational platforms/Salesforce to Netsuite
- Creating/reviewing SOPs as needed
- Approving bank payments
Location: Hybrid and flexible working model: three days in the Newcastle office and two days from home.
Qualifications
We seek curious, empathetic individuals motivated by meaningful work, aligned with our core values, positive outlook, comfortable with ambiguity, and capable of working in evolving environments. We value big-picture thinkers and doers who can be tactical and strategic, aim high, and prioritize people.
Required qualifications:
- AAT Level 3 (preferred but not essential)
- Experience in a finance role, preferably in Accounts Receivable
- Proven credit control experience with B2B key accounts
- Knowledge of sales ledger and bookkeeping
- Customer-centric approach with risk-based credit management
- Proficiency in Excel
- Experience with process improvement and system development
- Experience with Stripe (not essential)
- Experience creating SOPs
- Excellent communication skills
- Self-driven problem-solving skills
We encourage applications from diverse candidates, even if all criteria are not met.
Additional Information
Our values are central to our culture. Benefits include learning opportunities, career development, flexible work, parental leave, mental health support, and more.
How to apply?
Submit your CV and cover letter, including the word \”moonshot\” at the top. Contact: Eric Fallon – TA Partner. Inform us of any additional needs during the application process.
More about us
We are a global SaaS platform with embedded payments, serving over 106,000 customers across 20 markets, processing over $38 billion in payments in 2024.
Good to know
You must be authorized to work in the applying country. We do not sponsor visas. Apply through our careers portal or external job boards only. Visit our careers page for more info. We do not rely solely on AI for hiring decisions and value diversity. We respond to all applications.
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Order to Cash Administrator employer: Xplor
Contact Detail:
Xplor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order to Cash Administrator
✨Tip Number 1
Familiarise yourself with the Order to Cash process. Understanding the end-to-end revenue cycle will help you speak confidently about how you can contribute to streamlining operations and maintaining data integrity.
✨Tip Number 2
Brush up on your Excel skills, as proficiency in this tool is crucial for managing sales ledgers and running month-end reports. Consider taking a quick online course or tutorial to enhance your abilities.
✨Tip Number 3
Network with professionals in finance roles, especially those with experience in Accounts Receivable or credit control. Engaging with others in the field can provide insights and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss your problem-solving skills and examples of process improvements you've implemented in previous roles. This will demonstrate your proactive approach and alignment with Xplor's values.
We think you need these skills to ace Order to Cash Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in finance, particularly in Accounts Receivable and credit control. Use specific examples that demonstrate your skills in managing sales ledgers and processing customer orders.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention the word 'moonshot' at the top as requested, and explain how your values align with Xplor's mission to help businesses succeed.
Showcase Your Skills: Emphasise your proficiency in Excel and any experience with process improvement or system development. Highlight your customer-centric approach and problem-solving skills, as these are key for the Order to Cash Administrator role.
Follow Application Instructions: Ensure you submit your application through the specified channels, including your CV and cover letter. Double-check that all documents are complete and formatted correctly before hitting send.
How to prepare for a job interview at Xplor
✨Understand the Order to Cash Process
Familiarise yourself with the end-to-end revenue cycle, including order processing, billing, and collections. Be prepared to discuss how you can streamline these processes and improve efficiency.
✨Showcase Your Financial Acumen
Highlight your experience in finance roles, particularly in Accounts Receivable and credit control. Be ready to provide examples of how you've managed sales ledgers and handled customer queries effectively.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific instances where you've identified issues and implemented solutions in a finance context. This will show your self-driven approach and ability to handle ambiguity.
✨Emphasise Communication and Collaboration
Since the role involves liaising between finance, sales, and customer success teams, be sure to illustrate your communication skills. Share examples of how you've worked collaboratively to achieve common goals.
