At a Glance
- Tasks: Manage the end-to-end revenue cycle and streamline operations for a seamless billing experience.
- Company: Join Xplor, a tech company dedicated to helping businesses thrive with innovative solutions.
- Benefits: Enjoy flexible working, career development opportunities, and mental health support.
- Other info: Embrace a culture of innovation and inclusivity with unparalleled learning opportunities.
- Why this job: Make a real impact daily while collaborating with diverse teams in a dynamic environment.
- Qualifications: Experience in finance roles, strong communication skills, and a customer-centric approach.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments. We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.
Job Description
About the opportunity
Join our Finance Vertical as Order to Cash Administrator in Newcastle to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences. Reporting into Order to Cash Assistant Manager, you will help us manage sales ledger and managing the end-to-end revenue cycle—from processing customer orders and ensuring accurate subscription billing to overseeing collections and supporting revenue recognition. You act as a bridge between finance, sales, and customer success teams, helping to streamline operations, maintain data integrity, and deliver a seamless billing experience that supports scalable growth.
Some of the other responsibilities include:
- Carry out month end tasks to a tight deadline
- Carry out all Sales ledger and credit control tasks
- Run Month end reporting on debt and ECL including credit risk
- Manage Mailbox and escalated queries – both internal and external
- Manage month end bank reconciliation relating to Order to Cash postings
- Contract maintenance and invoicing of customers
- Complete Audit checks / tasks
- Day to day finance processing
- Report projects required / process improvements to Order to Cash Manager
- Manage escalations to Order to Cash manager
- Review and reconcile integrations from the operating platforms/Salesforce to Netsuite to ensure completeness and integrity of the invoicing
- Create / review SOPs where needed
- Approval of bank payments
Location: For this position, we offer a hybrid and flexible working model, where you’ll spend three days per week in the Newcastle office and two working from home.
Qualifications
What would make me a good candidate?
We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.
Required qualifications for this role:
- AAT Level 3 (preferred but not essential)
- You’ve got a couple of years of experience in a finance role—maybe you’re currently working in Accounts Payable and looking to switch things up by moving into the Accounts Receivable side.
- Proven credit control experience, working on key accounts within a Business to Business organisation
- Experience with accounting knowledge within sales ledger and book keeping
- Customer-centric and flexible with the ability to handle overdue credit accounts with risk-based approach in order not to jeopardise relationship with customer
- Proven excel skills to a good standard
- Process improvement and system development
- Experience with Stripe (not essential)
- Experience in SOPs
- Excellent written and verbal communication skills with tactful telephone manner
- Self-driven in seeking resolutions to a high standard
At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.
Additional Information
What does it mean to work for Xplor?
Our four core values - Make life simple, Build for people, Move with purpose and Create lasting communities - are key to who we are and guide us from how we hire to how we recognise our team members. Some of the perks of working with us:
- Unparalleled opportunities to learn and accelerated career development
- A collaborative, team environment with people who truly love what they do
- 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
- Unlimited access to Linkedin learning, 10% of your time devoted to growing you and your career, and further support to help you grow
- Access to mental health support
- Fully flexible work arrangements
How to apply?
To start your application with us, please submit your CV and a cover letter and we’ll be in touch as soon as we can. Please include the word "moonshot" at the top of your cover letter so that we know you really took the time to read our job ad. Your contact is Eric Fallon - TA Partner. We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process.
More about us
We are the first global platform combining SaaS with embedded payments and tools to help businesses grow and succeed. We offer software solutions in fast-growing “everyday life” verticals: Education, Fitness.
Remote Order to Cash Administrator in Nottingham employer: Xplor
At Xplor, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture in Newcastle. With unparalleled opportunities for career development, flexible working arrangements, and a commitment to employee well-being, we empower our team members to thrive both personally and professionally. Join us to make a meaningful impact while enjoying the benefits of a supportive environment that values innovation and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Order to Cash Administrator in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like you’re reading from a script!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show that you’re really keen on the role.
We think you need these skills to ace Remote Order to Cash Administrator in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Order to Cash Administrator role. Highlight relevant experience in finance, credit control, and any specific skills that match the job description. We want to see how you can make an impact!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role at Xplor and how your values align with ours. Don’t forget to include 'moonshot' at the top to show us you’re paying attention!
Showcase Your Skills:Be sure to mention your proven Excel skills and any experience with accounting software like Stripe. We love candidates who can demonstrate their technical abilities and how they can contribute to our team.
Keep It Professional Yet Personal:While we appreciate professionalism, don’t be afraid to let your personality shine through. We’re looking for curious and empathetic people, so share a bit about yourself and what motivates you in your application!
How to prepare for a job interview at Xplor
✨Know Your Numbers
As an Order to Cash Administrator, you'll be dealing with financial data daily. Brush up on your accounting principles and be ready to discuss your experience with sales ledgers and credit control. Familiarise yourself with key metrics that matter in finance, as this will show your understanding of the role.
✨Showcase Your Customer-Centric Approach
Xplor values a customer-first mindset. Prepare examples of how you've handled overdue accounts while maintaining strong relationships. Think about times when you went above and beyond for a client, as this will resonate well with the interviewers.
✨Demonstrate Process Improvement Skills
The role involves streamlining operations, so come prepared with specific examples of how you've improved processes in previous roles. Whether it's through automation or better communication, showing your proactive approach to efficiency will impress the hiring team.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Practice articulating how you would handle common challenges in the Order to Cash process, such as managing escalated queries or reconciling discrepancies. This will highlight your critical thinking and adaptability.
