Xplor in Newcastle upon Tyne is seeking a Customer Operations Specialist to deliver high-touch operational support and concierge-level customer experiences for Xplor clients. You will own requests from intake through completion, coordinating platform configuration, account changes, and business changes with strong communication and ownership.
Joining the Support Operations team, you will balance front-line support workflows with project work, while maintaining service excellence and proactive
#J-18808-LjbffrWhite-Glove Support & Operations Specialist (Hybrid) in Newcastle upon Tyne employer: Xplor
At Xplor, we pride ourselves on being an exceptional employer that champions personal and professional growth within a collaborative and supportive work culture. Our commitment to employee development is evident through unparalleled learning opportunities, flexible work arrangements, and a strong focus on mental health support, making it an ideal environment for those looking to thrive in their careers while contributing to meaningful technology solutions for small and medium-sized businesses across the UK, Australia, and New Zealand.
