Xplor is looking for a Customer Service Advisor in Newcastle upon Tyne to be the frontline point of contact for our clients across chat, phone, ticket and email. You’ll resolve issues on the spot, manage accounts and contracts, and help clients thrive by delivering consistent, high-quality service.
You will join a team that emphasises learning, process improvement and collaboration, with a hybrid work pattern that combines three days in the Newcastle office and remote days.
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Hybrid Customer Service Advisor - Frontline Support in Newcastle upon Tyne employer: Xplor
Xplor is an exceptional employer that prioritises employee growth and development, offering a structured 12-month learning path for the Remote SDR role. With a fully remote work culture, team members enjoy flexibility while being part of a supportive environment that encourages building meaningful relationships with prospects across the UK and Ireland. Join us to be part of a dynamic team where your contributions are valued and rewarded.