At a Glance
- Tasks: Be the first point of contact for clients, resolving queries and providing training.
- Company: Join Xplor, a dynamic company focused on customer satisfaction.
- Benefits: Enjoy a hybrid work setup with flexible hours and a supportive team.
- Other info: Great opportunity for career growth in a fast-paced environment.
- Why this job: Make a real difference in customer experience while developing your skills.
- Qualifications: Strong English communication skills and a proactive attitude are a must.
The predicted salary is between 28800 - 35200 £ per year.
Xplor is hiring a 1st Line Support Engineer to act as the initial contact for clients using the Legend system.
You will handle queries, data requests and training, aiming for fast resolution and high customer satisfaction.
You will work in a hybrid setup, spending three days in the Newcastle office and the remainder remotely, with shift-based hours to cover business needs.
Strong English communication and a proactive attitude are essential.
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Hybrid 1st Line Support Engineer — Customer Focused in Newcastle upon Tyne employer: Xplor
Xplor is an exceptional employer that prioritises employee growth and development, offering a structured 12-month learning path for the Remote SDR role. With a fully remote work culture, team members enjoy flexibility while being part of a supportive environment that encourages building meaningful relationships with prospects across the UK and Ireland. Join us to be part of a dynamic team where your contributions are valued and rewarded.
