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- Tasks: Provide top-notch support to fitness and wellbeing customers in Australia and New Zealand.
- Company: Global tech solutions company with a focus on customer satisfaction.
- Benefits: Flexible night shifts, competitive pay, and a supportive team environment.
- Why this job: Join a dynamic team and make a difference in customers' lives while working flexibly.
- Qualifications: Excellent communication skills and a knack for problem-solving.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A global technology solutions company in the UK is looking for a Customer Support Representative to join their team. In this role, you will provide exceptional support to fitness and wellbeing customers primarily based in Australia and New Zealand. This position involves handling customer queries, ensuring high levels of service, and requires excellent communication and problem-solving skills. Ideal candidates will thrive in a fast-paced, team-oriented environment and be willing to work night shifts.
Global Customer Support Specialist — Flexible Night Shifts in Newcastle upon Tyne employer: Xplor
Contact Detail:
Xplor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Customer Support Specialist — Flexible Night Shifts in Newcastle upon Tyne
✨Tip Number 1
Make sure to research the company and its values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer support scenarios. Think about how you'd handle tricky situations or difficult customers, as this role is all about problem-solving and communication skills.
✨Tip Number 3
Network with current employees on platforms like LinkedIn. They can provide insider tips on the interview process and what the company culture is really like, which can give you an edge.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the team.
We think you need these skills to ace Global Customer Support Specialist — Flexible Night Shifts in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer support experience and any relevant skills. We want to see how you can bring your unique flair to our team, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background fits with our mission. We love seeing genuine enthusiasm for helping customers in the fitness and wellbeing sector.
Show Off Your Communication Skills: Since this role involves interacting with customers from Australia and New Zealand, make sure your written application reflects your excellent communication skills. We’re looking for clarity and professionalism, so keep it friendly yet polished!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Xplor
✨Know Your Stuff
Before the interview, make sure you understand the company’s products and services, especially those related to fitness and wellbeing. Familiarise yourself with common customer queries and think about how you would handle them. This will show your potential employer that you're genuinely interested and prepared.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly and concisely. You might want to do a mock interview with a friend or family member. Focus on how you can explain complex issues simply, as this is key in customer support.
✨Emphasise Teamwork
Highlight your ability to work in a team-oriented environment. Share examples from your past experiences where you collaborated effectively with others to solve problems or improve service. This will demonstrate that you can thrive in their fast-paced setting.
✨Be Ready for Night Shift Questions
Since the position involves flexible night shifts, be prepared to discuss your availability and how you manage working at unconventional hours. Show that you have a plan for maintaining your energy and focus during night shifts, which will reassure them of your commitment.
