Xplor in Newcastle upon Tyne is seeking a Customer Service Advisor to join our frontline team. You will handle inquiries across chat, phone, ticket, and email, resolving issues on the spot and supporting accounts and contracts to keep client interactions smooth.
You’ll follow our scripts to meet service levels, collaborate with a supportive Team Leader, and contribute to ongoing improvement while building strong relationships with clients.
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Frontline Customer Care Advisor – Newcastle in Newcastle upon Tyne employer: Xplor
Xplor is an exceptional employer that prioritises employee growth and development, offering a structured 12-month learning path for the Remote SDR role. With a fully remote work culture, team members enjoy flexibility while being part of a supportive environment that encourages building meaningful relationships with prospects across the UK and Ireland. Join us to be part of a dynamic team where your contributions are valued and rewarded.
