Sales Ledger Administrator

Overview

Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences.

About the opportunity

Join our Finance Vertical as Sales Ledger Administrator in Newcastle to make a real impact every day. We know that every conversation we have, every code line we write, and every interface we design is another opportunity to enrich our customers’ experiences.

Reporting into Order to Cash Assistant Manager, you will help manage sales ledger and the end-to-end revenue cycle—from processing customer orders and ensuring accurate subscription billing to overseeing collections and supporting revenue recognition. You act as a bridge between finance, sales, and customer success teams, helping to streamline operations, maintain data integrity, and deliver a seamless billing experience that supports scalable growth.

Responsibilities

• Manage mailbox and escalated queries – both internal and external
• Run weekly credit control process
• Contract maintenance and invoicing of customers
• Complete audit checks / tasks
• Day-to-day finance processing
• Manage escalations to Order to Cash Assistant Manager
• Create / review SOPs where needed
• Processing of bank payments
• Carry out month-end tasks to a tight deadline
• Carry out all Sales ledger and credit control tasks
• Manage month-end bank reconciliation relating to Order to Cash postings
• Run month-end reporting on debt

Location

Location: hybrid and flexible working model, three days per week in the Newcastle office and two days working from home.

Qualifications

What would make me a good candidate?

We are looking for curious and empathetic people who are motivated by meaningful work, align with our core values, and thrive in evolving environments. We seek candidates who can be both tactical and strategic and who put people first.

Required qualifications:

• AAT Level 2 (desirable but not essential)
• At least 2 years of experience in a credit control/AR role
• Proven credit control experience working on key accounts within a B2B organization
• Experience with accounting knowledge within sales ledger and book keeping
• Customer-centric and flexible with the ability to handle overdue credit accounts with a risk-based approach
• Proven Excel skills to a good standard
• Process improvement and system development
• Experience with NetSuite & Stripe (desirable but not essential)
• Experience in SOPs
• Excellent written and verbal communication skills with tactful telephone manner
• Self-driven in seeking resolutions to a high standard

At Xplor, we welcome diverse candidates and encourage you to apply even if you do not tick every box.