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- Tasks: Manage sales ledger and oversee the end-to-end revenue cycle.
- Company: Xplor provides cloud-based tech solutions for small and medium-sized businesses.
- Benefits: Enjoy hybrid working, unlimited learning access, and mental health support.
- Other info: Diverse candidates are encouraged to apply; flexible work arrangements available.
- Why this job: Make a real impact while collaborating in a supportive team environment.
- Qualifications: AAT Level 3 preferred; experience in finance roles and credit control required.
The predicted salary is between 22000 - 30000 £ per year.
Job Description
Join our Finance Vertical as Order to Cash Administrator in Newcastle. Reporting into the Order to Cash Assistant Manager, you will help manage the sales ledger and oversee the end‑to‑end revenue cycle—from processing customer orders and ensuring accurate subscription billing to overseeing collections and supporting revenue recognition. You will act as a bridge between finance, sales, and customer success teams, helping to streamline operations, maintain data integrity, and deliver a seamless billing experience that supports scalable growth.
Responsibilities
- Manage mailbox and escalated queries—both internal and external.
- Run weekly credit control process.
- Manage month‑end bank reconciliation related to Order to Cash postings.
- Contract maintenance and invoicing of customers.
- Complete audit checks and tasks.
- Perform day‑to‑day finance processing.
- Escalate issues to the Order to Cash Assistant Manager.
- Create and review SOPs where needed.
- Process bank payments.
- Carry out month‑end tasks to tight deadlines.
- Handle all sales ledger and credit control tasks.
- Run month‑end reporting on debt and ECL, including credit risk.
Location
Hybrid and flexible working model: 3 days per week in the Newcastle office and 2 days working from home.
Qualifications
- AAT Level 2 – desirable but not essential.
- At least 2 years of experience in a credit control/Accounts Receivable role.
- Proven credit control experience on key accounts within a B2B organisation.
- Accounting knowledge within sales ledger and bookkeeping.
- Customer‑centric and flexible with a risk‑based approach to overdue credit accounts.
- Strong Excel skills to a good standard.
- Process improvement and system development experience.
- Experience with NetSuite and Stripe – desirable but not essential.
- Experience in SOPs.
- Excellent written and verbal communication skills with a tactful telephone manner.
- Self‑driven in seeking resolutions to a high standard.
Benefits
- Unparalleled opportunities to learn and accelerated career development.
- A collaborative, team environment with people who truly love what they do.
- Gender‑neutral paid parental leave.
- Access to mental health support.
- Fully flexible work arrangements.
Equal Employment Opportunity
To be considered for employment, you must be legally authorised to work in the location (country) you are applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community.
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Order to Cash Administrator employer: Xplor Technologies
Contact Detail:
Xplor Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order to Cash Administrator
✨Tip Number 1
Familiarise yourself with Xplor's core values: Make life simple, Build for people, Move with purpose, and Create lasting communities. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs.
✨Tip Number 2
Highlight your experience in credit control and accounts receivable during conversations. Be prepared to discuss specific examples of how you've successfully managed overdue accounts while maintaining strong customer relationships.
✨Tip Number 3
Showcase your proficiency in Excel and any experience with accounting software like Netsuite or Stripe. Consider preparing a brief demonstration of your skills or discussing relevant projects where you improved processes using these tools.
✨Tip Number 4
Be ready to discuss your approach to problem-solving and process improvement. Think of examples where you've identified inefficiencies and implemented solutions, as this aligns with Xplor's focus on streamlining operations.
We think you need these skills to ace Order to Cash Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in finance, particularly in roles related to accounts receivable and credit control. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention the word 'moonshot' at the top as requested, and explain how your skills align with Xplor's values and mission.
Showcase Your Skills: Highlight your proven Excel skills and any experience with accounting software like Stripe or Netsuite. Provide specific examples of how you've improved processes or handled credit control effectively in previous roles.
Communicate Clearly: Ensure your application is free from errors and clearly communicates your qualifications. Use a professional tone while also reflecting your personality, especially since they value curiosity and empathy.
How to prepare for a job interview at Xplor Technologies
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Order to Cash Administrator. Be prepared to discuss how your previous experience aligns with these tasks, especially in areas like sales ledger management and credit control.
✨Showcase Your Financial Skills
Highlight your experience in finance, particularly any roles related to Accounts Receivable or credit control. Be ready to provide examples of how you've successfully managed overdue accounts while maintaining customer relationships.
✨Demonstrate Problem-Solving Abilities
Xplor values self-driven individuals who seek resolutions. Prepare to discuss specific challenges you've faced in previous roles and how you approached solving them, particularly in a finance context.
✨Emphasise Communication Skills
Since the role involves liaising between finance, sales, and customer success teams, it's crucial to demonstrate your excellent written and verbal communication skills. Be ready to share examples of how you've effectively communicated complex information to different stakeholders.