At a Glance
- Tasks: Deliver high-touch support and coordinate operational projects for fitness clients.
- Company: Join Xplor, a leader in fitness and wellbeing services.
- Benefits: Enjoy a hybrid work model, competitive pay, and growth opportunities.
- Other info: Collaborate with dynamic teams in a supportive environment.
- Why this job: Make a real difference by providing exceptional service to clients.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27000 - 33000 £ per year.
Xplor is seeking a Support Operations Specialist in Newcastle to deliver high-touch operational support and concierge-level service for SMB Fitness & Wellbeing clients.
You will own customer requests from intake through completion, coordinate operational projects, and maintain proactive, transparent communication across the journey with a strong focus on accuracy and service excellence.
This hybrid role demands collaboration with the Customer Support Manager and cross-functional teams.
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White-Glove Support & Operations Specialist in Newcastle upon Tyne employer: Xplor Education
At Xplor, we pride ourselves on being an exceptional employer, offering unparalleled opportunities for professional growth and a collaborative work culture that values each team member's contributions. With fully flexible work arrangements, generous parental leave, and access to continuous learning resources like LinkedIn Learning, we empower our employees to thrive both personally and professionally. Join us in our mission to help small and medium-sized businesses succeed while enjoying a supportive environment that fosters innovation and community.
