At a Glance
- Tasks: Lead a team to provide top-notch software support for fitness and wellness clients.
- Company: Join Xplor Technologies, a leader in innovative software solutions.
- Benefits: Enjoy hybrid work flexibility, competitive pay, and opportunities for growth.
- Other info: Dynamic role with a focus on coaching and collaboration across regions.
- Why this job: Make a real difference in customer satisfaction while developing your leadership skills.
- Qualifications: Experience in software support and strong people management skills.
The predicted salary is between 33075 - 40425 £ per year.
Xplor Technologies is seeking a Software Support Team Leader to guide our UK-based team through twilight hours, ensuring high-quality support for fitness and wellness clients.
You will balance people management with operational delivery, driving customer satisfaction and SLA adherence while collaborating across regions.
The role offers hybrid flexibility with a Newcastle focus, coaching peers, and shaping the support experience for studios using our software and payment solutions.
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Software Support Team Lead — Twilight Shift in Newcastle upon Tyne employer: Xplor Education
At Xplor, we pride ourselves on being an exceptional employer, offering unparalleled opportunities for professional growth and a collaborative work culture that values each team member's contributions. With fully flexible work arrangements, generous parental leave, and access to continuous learning resources like LinkedIn Learning, we empower our employees to thrive both personally and professionally. Join us in our mission to help small and medium-sized businesses succeed while enjoying a supportive environment that fosters innovation and community.
