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- Tasks: Manage sales ledger and oversee the end-to-end revenue cycle.
- Company: Join Xplor Technologies, a leader in modern software solutions.
- Benefits: Enjoy flexible working, paid parental leave, and community volunteer days.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Make a real impact while enhancing customer experiences every day.
- Qualifications: Experience in credit control and strong Excel skills are preferred.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Company Description
Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI‑powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership‑based and service‑based industries simplify operations, uncover insights, and elevate customer and member experiences.
About the opportunity
Join our Finance Vertical as Sales Ledger Administrator in Newcastle to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences. Reporting into Order to Cash Assistant Manager, you will help us manage sales ledger and manage the end‑to‑end revenue cycle—from processing customer orders and ensuring accurate subscription billing to overseeing collections and supporting revenue recognition. You act as a bridge between finance, sales, and customer success teams, helping to streamline operations, maintain data integrity, and deliver a seamless billing experience that supports scalable growth.
Some of the other responsibilities include:
- Manage mailbox and escalated queries – both internal and external
- Run weekly credit control process
- Contract maintenance and invoicing of customers
- Complete audit checks / tasks
- Day to day finance processing
- Manage escalations to Order to Cash Assistant Manager
- Create / review SOPs where needed
- Processing of bank payments
- Carry out month end tasks to a tight deadline
- Carry out all sales ledger and credit control tasks
- Manage month end bank reconciliation relating to Order to Cash postings
- Run month end reporting on debt
Location: For this position, we offer a hybrid and flexible working model, where you’ll spend three days per week in the Newcastle office and two working from home.
Qualifications
What would make me a good candidate? We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever‑evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.
Required qualifications for this role:
- AAT Level 2 (desirable but not essential)
- At least 2 years of experience in a credit control/AR role
- Proven credit control experience working on key accounts within a Business to Business organisation
- Experience with accounting knowledge within sales ledger and book keeping
- Customer‑centric and flexible with the ability to handle overdue credit accounts with a risk‑based approach in order not to jeopardise the relationship with customers
- Proven Excel skills to a good standard
- Process improvement and system development
- Experience with NetSuite & Stripe (desirable but not essential)
- Experience in SOPs
- Excellent written and verbal communication skills with a tactful telephone manner
- Self‑driven in seeking resolutions to a high standard
At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.
Additional Information
Values and Life at Xplor
Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:
- Find a better way
- Do the right thing
- Say it straight
- Win together
- Own the outcome
If these values sound like you, and describe people you want to work with, you will thrive at Xplor.
Some of our perks and benefits are:
- Paid Parental Leave benefit programs
- #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
- Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
- Access to free mental health support
- Flexible working arrangements
Good to know
To be considered for employment, you must be legally authorised to work in the location (country) you’re applying for. Xplor does not sponsor visas, either at the time of hire or at any later time.
EEO and Artificial Intelligence
We believe in transparent hiring. We use an applicant tracking system that includes artificial intelligence enabled features to assist with the screening and assessment of job applications, such as candidate scoring or ranking. These tools support our recruitment process, but all hiring decisions are made by our recruitment team following human review. We do not rely on artificial intelligence to make final hiring decisions. Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community.
Sales Ledger Administrator in Newcastle upon Tyne employer: Xplor Education
Contact Detail:
Xplor Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Ledger Administrator in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Xplor. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Xplor's values and how they align with your experience. Show them you're not just another candidate, but someone who truly gets what they're about.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experience in credit control and how you can help streamline operations at Xplor.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email. It shows you're keen and keeps you on their radar. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Sales Ledger Administrator role!
We think you need these skills to ace Sales Ledger Administrator in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Ledger Administrator role. Highlight your relevant experience in credit control and any specific skills that match the job description, like your Excel prowess or familiarity with accounting software.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your values align with Xplor's core principles. Share specific examples of how you've made an impact in previous roles.
Showcase Your Communication Skills: Since this role involves liaising between finance, sales, and customer success teams, make sure to demonstrate your excellent written and verbal communication skills. A well-structured application can really set you apart!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Xplor Education
✨Know Your Numbers
As a Sales Ledger Administrator, you'll be dealing with financial data daily. Brush up on your accounting knowledge and be ready to discuss your experience with credit control and sales ledger management. Familiarise yourself with key metrics and processes that are relevant to the role.
✨Showcase Your Customer-Centric Approach
Xplor values a customer-first mentality. Prepare examples of how you've handled overdue accounts while maintaining strong relationships with clients. Highlight your ability to balance risk management with customer satisfaction during the interview.
✨Demonstrate Your Tech Savvy
Familiarity with tools like NetSuite and Stripe can set you apart. If you have experience with these systems, be sure to mention it. Even if you haven't used them directly, show your willingness to learn new software and how you've adapted to tech changes in previous roles.
✨Embrace the Company Values
Xplor has clear core values that guide their operations. Reflect on how your personal values align with theirs—'Find a better way', 'Do the right thing', 'Say it straight', 'Win together', and 'Own the outcome'. Be prepared to share specific instances where you've embodied these values in your work.