At a Glance
- Tasks: Deliver top-notch support and manage client requests from start to finish.
- Company: Join Xplor, a leader in fitness and wellbeing solutions.
- Benefits: Enjoy a hybrid work model, competitive pay, and growth opportunities.
- Other info: Collaborate with diverse teams in a dynamic and supportive environment.
- Why this job: Be the go-to person for clients, making a real difference in their experience.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27000 - 33000 £ per year.
Xplor is seeking a Support Operations Specialist in Newcastle to deliver high-touch operational support and concierge-level service for SMB Fitness & Wellbeing clients.
You will own customer requests from intake through completion, coordinate operational projects, and maintain proactive, transparent communication across the journey with a strong focus on accuracy and service excellence.
This hybrid role demands collaboration with the Customer Support Manager and cross-functional teams.
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White-Glove Support & Operations Specialist in Newcastle upon Tyne employer: Xplor Education
At Momence, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a UI/UX Designer, you'll have the opportunity to make a real impact on our software platform while enjoying a supportive environment that encourages professional growth and development. With the backing of Xplor Technologies, you will benefit from the stability of a global organization while still experiencing the agility and creativity of a startup.
