At a Glance
- Tasks: Support clients using Mariana Tek and Xplor Growth through email, chat, and phone.
- Company: Join Xplor Education, a leader in gym and wellness software solutions.
- Benefits: Enjoy a hybrid work model, flexible hours, and opportunities for career growth.
- Other info: Be part of a dynamic team with a focus on innovation and client success.
- Why this job: Make a difference by helping clients maximise their software experience.
- Qualifications: Strong communication skills and a passion for customer support.
The predicted salary is between 36000 - 44000 £ per year.
Xplor Education is seeking a customer support specialist to join the SMB Boutique vertical, supporting clients using Mariana Tek and Xplor Growth.
You’ll respond to inquiries by email, chat and phone, document interactions, and guide customers through product usage to maximise value and adoption.
The role is hybrid (3 days in the office, 2 at home) with Monday–Friday hours 11:00am–3am, and a path to expand responsibilities within a high-volume support team.
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Hybrid Gym & Wellness Software Support Specialist in Newcastle upon Tyne employer: Xplor Education
Xplor Education is an exceptional employer that fosters a dynamic and supportive work culture, perfect for those passionate about customer service in the wellness industry. With a hybrid work model, employees enjoy flexibility while being part of a collaborative team that prioritises professional growth and development opportunities. Located in a vibrant area, Xplor offers a unique chance to make a meaningful impact on clients' experiences with innovative software solutions.
