At a Glance
- Tasks: Join our team to optimise and manage IT services using Jira and other Atlassian tools.
- Company: Xpertise, a leading tech consultancy with a focus on innovation.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: SC clearance needed; dynamic environment with great career advancement potential.
- Why this job: Make a real difference in IT service management while working with cutting-edge technology.
- Qualifications: Experience with Jira, ITSM, and Agile methodologies required.
The predicted salary is between 36000 - 60000 £ per year.
Service Management Consultants - Jira, ITSM, JSM, Atlassian, SC Cleared
Xpertise are urgently looking for several Service Management Consultants (Jira, ITSM, JSM, Atlassian, SC Cleared) for an ASAP start.
Candidates will have the following skills and experience:
- Proven experience in IT service management ITSM
- Proven experience in configuration, optimisation and administration of Jira Service Management (JSM), Jira Software and Confluence
- Proven experience of Agile
- Proven experience of Incident Management, Problem Management, Change Management and Request Management
- Proven experience of JSM Automations, Workflows and Assets (Insights)
- Proven experience of Jira Query Language (JQL)
- Proven experience of Atlassian Access and/or Crowd
- Proven API experience
- Proven experience of Confluence
- Experience with ITIL 4, Agile, or DevOps frameworks.
- Good knowledge of Scripting or automation tools (eg, PowerShell, Python, or REST APIs).
Candidates must be SC Cleared
Hybrid - Wiltshire - inside IR35
Service Management Consultants (Jira, ITSM, JSM, Atlassian, SC Cleared - please send CVs immediately
Service Management Consultants - Jira, ITSM, JSM, Atlassian, SC Cleared employer: Xpertise
Xpertise is an exceptional employer, offering a dynamic work environment in Wiltshire that fosters innovation and collaboration among Service Management Consultants. With a strong emphasis on employee growth, we provide access to continuous training and development opportunities, ensuring our team stays at the forefront of IT service management. Our hybrid work model promotes a healthy work-life balance, making Xpertise a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Service Management Consultants - Jira, ITSM, JSM, Atlassian, SC Cleared
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Xpertise values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Xpertise might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Xpertise!
✨Direct Apply to Xpertise
Let's not forget to apply directly through the Xpertise website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Service Management Consultants - Jira, ITSM, JSM, Atlassian, SC Cleared
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Xpertise.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Xpertise. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Xpertise
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
