Principal Service Designer - Public Sector - Leeds (Hybrid) - Inside IR35
Xpertise is urgently looking for a Principal Service Designer for a high-profile public sector programme in Leeds.
- Proven experience designing end-to-end digital or omni-channel services
- Strong knowledge of GDS principles and a track record of delivering to GDS Service Standards
- Expertise in service blueprinting, user journey mapping and ecosystem mapping
- Research-informed design within collaborative, agile teams
- Excellent stakeholder facilitation and visual communication
- Experience mentoring or building design capability
- Confident with Miro/Mural, Figma and Office 365
- Public sector, NHS or other regulated-environment experience
- Understanding of data-driven experimentation and behavioural analytics
Hybrid 2 days West Yorkshire - inside IR35
Principal Service Designer - Public Sector employer: Xpertise
Join a forward-thinking company that values innovation and technical excellence, offering a competitive day rate and the flexibility of hybrid or fully remote work. With a strong focus on employee growth, you will have the opportunity to take ownership of significant projects while collaborating with a talented team in a supportive work culture that prioritises work-life balance and professional development.
