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- Tasks: Lead IT operations, manage projects, and ensure tech supports growth and automation.
- Company: Join a dynamic company focused on digital transformation and innovation.
- Benefits: Enjoy a competitive salary, hybrid work options, and additional perks like a company car.
- Why this job: Be at the forefront of technology, driving change and making a real impact.
- Qualifications: Experience in multi-site IT management and delivering complex tech projects is essential.
- Other info: Ideal for those passionate about tech and looking to shape the future of IT.
The predicted salary is between 64000 - 85000 £ per year.
The Head of IT will be accountable for managing day-to-day IT operations, leading a small internal team, coordinating third-party providers, and ensuring the successful delivery of a broad portfolio of technology projects.
The successful candidate will balance hands-on delivery oversight with commercial and strategic thinking — ensuring the IT function supports current operations while also enabling future growth, automation, and digital capability.
- Operational IT Management
- Maintain a stable and responsive 24/7 IT environment across multiple sites and systems.
- Coordinate day-to-day support activity, including escalation paths for retail, warehouse, and back-office functions.
- Manage and review third-party MSPs and vendors to ensure service quality and contractual performance.
- Own internal IT procedures, documentation, asset management, and first-line support structure.
- Oversee delivery of key IT projects including; Cloud migration of WMS (Proteus), SAP CCO rollout to Pets and Friends, Power BI implementation, eCommerce platform consolidation, Retail and infrastructure upgrades (e.g. phones, networking).
- Lead IT input into new site openings, system transitions, and operational automation initiatives.
- Work with the Finance Director and external advisors to maintain a prioritised roadmap of IT change.
- Define and communicate the future structure and direction of the IT function.
- Plan IT resourcing to support growth, including internal and external roles (e.g. SAP, BI, infrastructure).
- Identify opportunities for automation and improved integration between systems.
- Maintain a view of the IT landscape including system interdependencies, integrations, and risks.
- Ensure cyber risk, data protection, and disaster recovery protocols are in place and maintained.
- Oversee business continuity planning for IT systems and infrastructure.
- Leading IT in a multi-site environment (retail, distribution, or wholesale preferred).
- Delivering complex IT projects, ideally involving cloud transitions, eCommerce, EPOS, or ERP systems.
- Familiar with SAP Business One, retail integrations, and WMS systems.
- Comfortable working in a hands-on IT team.
Head of Technology and Digital Transformation employer: Xpertise Recruitment
Contact Detail:
Xpertise Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technology and Digital Transformation
✨Tip Number 1
Familiarise yourself with the latest trends in IT management and digital transformation. Understanding current technologies like cloud solutions, eCommerce platforms, and ERP systems will help you speak confidently about how you can lead these initiatives at StudySmarter.
✨Tip Number 2
Network with professionals in the IT field, especially those who have experience in multi-site environments. Engaging with industry peers can provide insights into best practices and may even lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of complex IT projects you've led, particularly those involving cloud transitions or system integrations. Being able to articulate your hands-on experience will demonstrate your capability to manage and deliver on key projects effectively.
✨Tip Number 4
Showcase your strategic thinking by being ready to discuss how you would approach budgeting and forecasting for IT initiatives. Highlighting your ability to align IT goals with business objectives will make you a strong candidate for the Head of Technology and Digital Transformation role.
We think you need these skills to ace Head of Technology and Digital Transformation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT management, particularly in multi-site environments. Emphasise your hands-on delivery oversight and strategic thinking skills, as these are crucial for the Head of Technology and Digital Transformation role.
Craft a Compelling Cover Letter: In your cover letter, address how your previous experiences align with the responsibilities outlined in the job description. Discuss specific projects you've led, such as cloud migrations or eCommerce platform consolidations, to demonstrate your capability.
Showcase Leadership Skills: Highlight your experience in managing teams and coordinating third-party providers. Provide examples of how you've successfully delivered IT projects and maintained service quality, as this will resonate well with the hiring company.
Demonstrate Strategic Vision: Illustrate your understanding of the future direction of IT functions. Discuss how you plan to support growth through automation and improved integration between systems, showcasing your ability to think strategically while managing day-to-day operations.
How to prepare for a job interview at Xpertise Recruitment
✨Showcase Your Leadership Skills
As the Head of Technology and Digital Transformation, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, particularly in multi-site environments, and be ready to discuss your leadership style.
✨Highlight Your Project Management Experience
Be prepared to talk about specific IT projects you've led, especially those involving cloud migrations or eCommerce platforms. Discuss the challenges you faced, how you overcame them, and the impact your projects had on the organisation.
✨Understand the Business Needs
Research the company’s current IT landscape and think about how your skills can help them achieve their goals. Be ready to discuss how you would align IT strategies with business objectives, particularly in terms of automation and digital capability.
✨Prepare for Technical Questions
Expect questions related to IT operations, cyber risk management, and disaster recovery protocols. Brush up on your knowledge of systems like SAP Business One and WMS, and be ready to explain how you would manage these in a hands-on capacity.
