At a Glance
- Tasks: Provide 2nd line IT support and ensure high-quality service for users.
- Company: Leading organisation in Cardiff with a focus on IT support.
- Benefits: Office-based role with opportunities for skill development and career growth.
- Other info: Fast-paced environment with a supportive team culture.
- Why this job: Join a dynamic team and enhance your IT skills while helping others.
- Qualifications: Experience in IT support, especially with Windows and macOS environments.
The predicted salary is between 30000 - 40000 £ per year.
Xpertise Recruitment in Cardiff is partnering with a leading organisation to recruit an End User Support Analyst for their IT support function.
The role is office-based, providing 2nd line support to a busy user base and ensuring high-quality IT service across Windows and mac OS environments.
You will support Microsoft 365 applications, manage identity through AD/Entra ID, and assist with device deployments and MDM.
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We think you need these skills to ace End User Support Specialist - 2nd Line IT Support in Cardiff
2nd Line IT Support
Windows Support
macOS Support
Microsoft 365 Applications
Active Directory
Entra ID
Device Deployment
