At a Glance
- Tasks: Manage critical enterprise systems and ensure top-notch service quality.
- Company: Leading specialty insurance organisation with a collaborative culture.
- Benefits: Genuine progression opportunities and a dynamic work environment.
- Other info: Work closely with senior stakeholders and lead hybrid teams.
- Why this job: Be at the forefront of IT transformation in a product-led model.
- Qualifications: 3-5 years in Application/Service Management, preferably in insurance.
The predicted salary is between 60000 - 75000 £ per year.
I'm working with a leading specialty insurance organisation undergoing a major IT transformation into a product‑led model. They're looking for an Applications Manager to take ownership of a suite of critical enterprise systems, working closely with senior stakeholders and managing vendors to drive service quality and performance.
Responsibilities
- Service management across business‑critical applications (policy admin, content & document management)
- Managing offshore vendors / partners and holding them accountable to SLAs
- Acting as a key bridge between engineering leads, business units & IT
- Leading on P1/P2 incident resolution, driving stability and continuous improvement
Qualifications
- Strong Application / Service Management experience (3‑5 years+)
- Solid background in specialty / London Market insurance
- Experience with ServiceNow & Azure DevOps & Verisk
- Ability to operate in high‑pressure environments with senior stakeholders (Head / Director level)
- Prior line management / leadership of hybrid teams
Nice to have
- Exposure to Guidewire, Newgen, ImageRight or similar platforms
- Understanding of Agile / product‑led environments
- Awareness of AWS and modern delivery practices
This client has a strong, collaborative culture with genuine progression opportunities within a transforming IT function.
Applications Manager employer: Xpertise Recruitment
Join a leading specialty insurance organisation that is not only at the forefront of IT transformation but also fosters a strong, collaborative culture. As an Applications Manager, you will benefit from genuine progression opportunities while working in a dynamic environment that values service quality and performance, all within the vibrant London Market. With a focus on employee growth and a commitment to innovation, this role offers a meaningful and rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Applications Manager
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Xpertise Recruitment). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Xpertise Recruitment. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Applications Manager
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Xpertise Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Xpertise Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Xpertise Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Xpertise Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Xpertise Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Xpertise Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
