HR & Recruitment Advisor in Stoke-on-Trent

We're working with a well-established organisation to recruit an experienced HR Recruitment Advisor to join their collaborative HR team on a permanent basis. This is a fantastic opportunity for a proactive and confident HR professional who enjoys a varied role, combining employee relations, new system project integration, payroll recruitment, and generalist HR support. You'll play a key role in supporting managers across the business and helping to deliver an efficient, people-focused HR service. My client is open to someone working full time or part time (up to 30 hours) to suit.

Role

Reporting into the senior HR team, you'll provide hands-on support across the full employee lifecycle, with a particular focus on employee relations casework, recruitment coordination, and HR operational support. You'll also contribute to key HR initiatives, including supporting the rollout and optimisation of a new HR system, as well as providing backup support across payroll processes.

Key Responsibilities

• Employee Relations
  • Manage a range of ER cases, including absence, disciplinary, grievance, and performance management.
  • Provide clear, practical HR advice to managers in line with policies and employment legislation.
  • Maintain accurate and well-organised case records.
  • Support with restructures and consultation processes where required.
  • Escalate any risks or complex issues to senior HR colleagues.
• Recruitment
  • Partner with hiring managers to manage end-to-end recruitment processes.
  • Advise on recruitment strategy, advertising, and selection methods.
  • Create engaging job adverts and coordinate attraction activity.
  • Support interviews, assessment centres, and candidate selection.
  • Liaise with external agencies where needed.
  • Ensure a smooth onboarding process in collaboration with the wider HR team.
• HR Systems Payroll Support
  • Support the implementation and ongoing development of a new HR system, helping to improve processes and user experience.
  • Maintain accurate employee data and ensure effective use of HR systems.
  • Provide support and cover for monthly payroll processing when required.
  • Work closely with the wider HR team to ensure accuracy and compliance in payroll and HR data.
• HR Team Support
  • Support the development and continuous improvement of HR processes and documentation.
  • Identify opportunities to streamline HR activities and enhance service delivery.
  • Contribute to HR reporting and monthly activities.
  • Assist with HR projects, training sessions, and wider team initiatives.

Desired Skills and Experience

• Experience working across different sectors (B2C and/or B2B).
• Exposure to HR systems such as iTrent.
• Involvement in project work, restructures, or training delivery.
• Experience supporting HR system implementation or transformation projects.

About you

• CIPD Level 3 or 5 qualified (or equivalent experience), with a desire to continue professional development.
• Proven experience within a generalist HR role, including managing ER casework.
• Strong working knowledge of UK employment law and HR best practice.
• Experience coordinating recruitment processes, from attraction through to onboarding.
• Exposure to HR systems (experience supporting system implementation or upgrades would be advantageous).
• Understanding of payroll processes and confidence supporting payroll when required.
• Confident advising and influencing stakeholders at all levels.
• Highly organised, with the ability to manage a varied workload.
• Professional, approachable, and customer-focused.
• Strong attention to detail and ability to handle confidential information.

This is a great opportunity to join a supportive HR function where you'll gain exposure to a broad range of responsibilities and play a key role in both day-to-day HR delivery and wider transformation activity. It's ideal for someone looking to step into a hands-on, advisory-level role with real variety, autonomy, and project exposure.

Please apply now or get in touch with Jo Thompson for more information. Feel free to contact me directly with any questions about the role or the recruitment process.