At a Glance
- Tasks: Lead and develop a high-performing sales team in the insurance sector.
- Company: Join a growing and ambitious insurance brokerage with a supportive culture.
- Benefits: Competitive salary, career development opportunities, and a collaborative environment.
- Other info: Enjoy autonomy and influence in a thriving organisation.
- Why this job: Make a real impact on people and performance while shaping business success.
- Qualifications: Experience in commercial insurance and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Are you an experienced Commercial Insurance professional with a passion for leadership, performance, and developing high‑performing teams? We’re recruiting for a Sales & Renewals Manager to join a growing and ambitious insurance brokerage, leading both Sales and Renewals functions to drive business growth, maximise client retention, and deliver outstanding customer outcomes. This is an excellent opportunity for someone who enjoys coaching and developing people, thrives on achieving targets, and wants to play a key role in shaping the future success of the business.
The role involves leading, motivating, and developing a team of advisors, ensuring both new business and renewal opportunities are managed effectively whilst maintaining exceptional service standards. Working closely with senior leadership, you’ll analyse performance, identify opportunities for improvement, and implement strategies that enhance both team performance and commercial results.
Key Responsibilities- Lead, coach and develop Sales and Renewals Advisors to achieve individual and team objectives
- Monitor performance through regular one-to-one meetings, KPI reviews and ongoing support
- Create a positive, high‑performing culture focused on customer excellence
- Identify training and development needs, implementing coaching plans where required
- Oversee sales activity and renewal processes to maximise growth and retention
- Support advisors with complex customer cases and negotiations
- Analyse performance data and produce regular management reports
- Present insights and recommendations to senior leadership
- Drive opportunities for cross‑selling and upselling across the customer base
- Monitor service standards, call quality and customer interactions
- Ensure compliance with FCA regulations, company procedures and quality standards
- Support the onboarding and development of new team members
- Previous experience within the Commercial Insurance sector
- Experience managing, supervising or leading a sales and/or renewals team
- Strong coaching and people development skills
- Excellent communication and relationship‑building abilities
- The ability to analyse performance data and translate it into actionable improvements
- A solid understanding of FCA regulations and insurance processes
- Strong organisational skills and attention to detail
- A proactive, positive approach with a continuous improvement mindset
- The opportunity to join a growing and successful business
- A leadership role with genuine influence and autonomy
- Supportive senior leadership team
- A collaborative and professional working environment
- Career development opportunities within a thriving organisation
If you’re an experienced insurance leader looking for your next challenge and want to make a real impact on both people and performance, we’d love to hear from you. Please apply now or get in touch with Jo Thompson for more information. Feel free to contact us directly with any questions about the role or the recruitment process.
Head of Sales & Renewals in Stafford employer: XPERT RECRUITMENT SOLUTIONS LIMITED
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Contact Details:
XPERT RECRUITMENT SOLUTIONS LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Sales & Renewals in Stafford
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like XPERT RECRUITMENT SOLUTIONS LIMITED). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like XPERT RECRUITMENT SOLUTIONS LIMITED. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Head of Sales & Renewals in Stafford
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at XPERT RECRUITMENT SOLUTIONS LIMITED.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at XPERT RECRUITMENT SOLUTIONS LIMITED. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at XPERT RECRUITMENT SOLUTIONS LIMITED
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at XPERT RECRUITMENT SOLUTIONS LIMITED to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at XPERT RECRUITMENT SOLUTIONS LIMITED, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding XPERT RECRUITMENT SOLUTIONS LIMITED's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
