At a Glance
- Tasks: Engage customers through calls, promoting products and building relationships.
- Company: Dynamic sales team in a supportive, fast-paced environment.
- Benefits: Competitive salary, uncapped commission, training, and 28 days holiday.
- Other info: Opportunities for growth and development with early finishes and overseas trips.
- Why this job: Join a collaborative team and make an impact while earning great rewards.
- Qualifications: Confident phone skills, sales-focused mindset, and team player attitude.
The predicted salary is between 28000 - 28000 £ per year.
Are you confident on the phone, target-driven, and motivated by earning potential? We're recruiting for a Sales Advisor to join a fast-paced, supportive sales team based in Crewe. This is a fantastic opportunity for someone who enjoys building rapport with customers, working towards KPIs, and being part of a collaborative sales environment where success is recognised both individually and as a team.
The purpose of the Sales Advisor role is to proactively contact customers who have recently placed online e-commerce orders, with the aim of introducing and promoting brand alternatives or better pricing that offer better value for money. Using warm, order-triggered leads, you'll engage customers in consultative conversations to understand their needs and highlight suitable alternative products where appropriate. Success in the role is measured through sales performance, customer outcomes, and KPI achievement, with a strong emphasis on responsible selling and excellent customer care.
This role offers a balance of individual accountability and team collaboration, supported by ongoing training, coaching, and development to maintain high standards of performance and product knowledge.
Key Responsibilities:
- Making outbound calls to customers to promote own-brand products
- Managing warm leads and sales pipelines effectively
- Upselling products based on customer needs and requirements
- Delivering a professional, courteous, and customer-first experience on every call
- Achieving individual and team KPIs, including sales, call backs, and quality measures
- Scheduling call backs in line with agreed performance targets
- Using CRM and dialler systems to log activity, track progress, and measure success
- Collaborating closely with Customer Service and wider teams to maximise conversions
- Managing inbound queries where required and directing customers appropriately
- Maintaining strong product knowledge and keeping up to date with new launches
- Actively engaging in coaching, training sessions, and team discussions
- Sharing best practice, successes, and challenges to support team development
Desired Skills and Experience:
- Confident and professional telephone manner
- Sales-focused mindset with a genuine interest in helping customers
- Ability to work towards targets in a fast-paced environment
- Strong communication and relationship-building skills
- Comfortable using CRM systems and Microsoft Office tools
- A team player who's open to feedback, coaching, and continuous improvement
- Reliable, flexible, and willing to support colleagues when needed
What's in it for you?
- A supportive, team-oriented sales environment
- Ongoing training, coaching, and development
- Clear KPIs and achievable targets
- Opportunity to grow and develop within a successful business
- Stable, office-based role in Crewe
- 28 days holiday increasing each year through service
- Your birthday day off
- Simply health medical plans
- Life assurance
- Early finishes
- Fully expensed trips overseas
This is a fantastic opportunity to join a dynamic team within a forward-thinking service organisation. You will work in a collaborative environment where your contribution directly supports the delivery of essential services to clients across a variety of sectors. If you're ready to take the next step in your career, we'd love to hear from you. Please apply now or get in touch with Jo Thompson for more information.
Sales Advisor employer: XPERT RECRUITMENT SOLUTIONS LIMITED
Join one of the UK's largest exporters of second-hand trucks, where your skills as an HGV Painter will be highly valued in a supportive and dynamic work environment. With competitive pay and a focus on employee development, you'll have the opportunity to grow your career while working alongside a dedicated team in Stoke-on-Trent. Enjoy a positive work culture that prioritises quality and efficiency, ensuring that every day brings new challenges and rewards.
Contact Details:
XPERT RECRUITMENT SOLUTIONS LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Advisor at XPERT RECRUITMENT SOLUTIONS LIMITED, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including XPERT RECRUITMENT SOLUTIONS LIMITED. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for XPERT RECRUITMENT SOLUTIONS LIMITED:When writing your cover letter, make sure to tailor your message specifically for XPERT RECRUITMENT SOLUTIONS LIMITED. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at XPERT RECRUITMENT SOLUTIONS LIMITED
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show XPERT RECRUITMENT SOLUTIONS LIMITED that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show XPERT RECRUITMENT SOLUTIONS LIMITED that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with XPERT RECRUITMENT SOLUTIONS LIMITED’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
