HR & Recruitment Manager in Stoke-on-Trent

HR & Recruitment Manager
Permanent
Monday - Friday
Stoke on Trent
Salary dependant on experience

We are currently seeking an experienced and proactive HR & Recruitment Manager to join our growing team. This is a varied, hands-on role where you will be responsible for delivering a seamless and efficient HR service across the business, supporting both managers and employees.

Acting as the main point of contact for all HR matters, you will provide practical, commercially focused advice on a wide range of employee relations issues, while also leading recruitment activity across all levels. You will play a key role in driving HR best practice, supporting continuous improvement initiatives, and ensuring compliance with current employment legislation.

This is an office-based role, with occasional travel to other company sites as required.
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Key Responsibilities

• Act as the primary point of contact for all HR-related queries across the business
• Lead end-to-end recruitment processes, including advertising, interviewing, offers, onboarding and probation management
• Provide expert guidance on employee relations matters, including absence management, disciplinary, grievance, performance and capability
• Support and coach managers on HR best practice and people management
• Develop and maintain contracts of employment and employee documentation, ensuring legal compliance
• Maintain and update HR policies and procedures, ensuring effective communication and adherence
• Manage and maintain employee records and HR systems (including SAGE HR)
• Produce and present HR MI and reports to the Head of Operations and Board of Directors
• Liaise with external providers including benefits, legal advisors, H&S and education partners
• Support payroll by providing accurate employee data to the accounts team
• Conduct HR meetings including disciplinary, grievance, absence and maternity
• Manage and develop a small HR team (HR Advisor and Assistant)
• Oversee the facilities function, including management of maintenance support
• Ensure compliance with FCA regulatory requirements where applicable

Desired skills and experience

• Proven experience within a generalist HR role, covering all aspects of employee relations
• Confident handling complex ER cases with a pragmatic and solutions-focused approach
• Strong knowledge of UK employment legislation and HR best practice
• CIPD qualified (or working towards / willing to work towards)
• Experience managing recruitment at all levels
• Highly organised with the ability to manage multiple priorities and meet deadlines
• Strong communication and interpersonal skills, with the ability to influence at all levels
• Commercially aware, with the ability to balance business and employee needs
• Proficient in HR systems and Microsoft Office

In return

• 28 days holiday (including bank holidays), increasing to 33 days with service
• Your birthday off ??
• Length of service rewards - including annual bonus and additional holiday
• Quarterly and yearly incentives
• Company sick pay scheme
• Access to discounts and benefits via Wider Wallet
• Ongoing learning and development opportunities
• Long-term career progression within a growing business

This is a fantastic opportunity to join a dynamic team within a forward-thinking organisation. You will work in a collaborative environment where your contribution directly supports the delivery of essential services to clients.

If you are ready to take the next step in your career, we would love to hear from you. Please apply now or contact Jo Thompson - for more information. Feel free to contact me directly with any questions about the role or the recruitment process.

Xpert Recruitment Ltd is acting as an employment agency on behalf of our client. By applying, you agree to register with us and consent to us holding your personal details on file. Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role. However, we may also reach out regarding other suitable vacancies that match your profile.