At a Glance
- Tasks: Optimise vehicle delivery systems and coordinate schedules for on-time delivery.
- Company: Leading automotive company focused on enhancing customer experience.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Collaborative team culture with opportunities for professional development.
- Why this job: Join us to shape the future of vehicle delivery and elevate brand experiences.
- Qualifications: Bachelor's degree in relevant field and 5 years of industry experience.
The predicted salary is between 40000 - 50000 £ per year.
- Job Responsibilities
- Build and continuously optimize the local vehicle delivery management system (Port → PDI → Logistics → Dealer → Customer)
- Coordinate new vehicle delivery plans, scheduling, and resource allocation to ensure on-time delivery.
- Develop and implement vehicle delivery SOPs, quality standards, and delivery checklists.
- Design and execute high-end customer delivery ceremony processes to enhance brand experience.
- Handle delivery anomalies, quality issues, and customer complaints, promoting cross-departmental closed-loop processes.
- Establish a delivery KPI system, conduct data analysis, and continuously optimize processes.
Job Requirements
- Bachelor's degree or above in Logistics Management, Supply Chain Management, Vehicle Engineering, or a related field.
- Minimum 5 years of experience in automotive industry delivery, logistics, supply chain, or 4S store management.
- Familiarity with local vehicle import procedures, port operations, and local logistics regulations is preferred.
- Team management experience and cross-departmental collaboration skills.
- Excellent communication skills in both Chinese and English.
- #J-18808-Ljbffr
OTD Specialist-UK(A13846A) in Watford employer: XPENG
As an OTD Specialist in the UK, you will join a dynamic team dedicated to delivering exceptional customer experiences through innovative logistics solutions. Our company fosters a collaborative work culture that prioritises employee growth and development, offering comprehensive training and career advancement opportunities. Located in a vibrant area, we provide a supportive environment where your contributions directly impact our success and enhance our brand's reputation.
We think you need these skills to ace OTD Specialist-UK(A13846A) in Watford
Vehicle Delivery Management
Logistics Coordination
Resource Allocation
SOP Development
Quality Standards Implementation
Customer Experience Enhancement
Problem Resolution
