At a Glance
- Tasks: Manage vehicle delivery systems and ensure on-time delivery for an exceptional customer experience.
- Company: Leading automotive company focused on innovation and quality.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Collaborative culture with opportunities to lead and innovate.
- Why this job: Join a passionate team and enhance customer experiences in the automotive industry.
- Qualifications: Bachelor's degree in relevant field and 5 years of automotive industry experience.
The predicted salary is between 40500 - 49500 £ per year.
- Job Responsibilities
- Build and continuously optimize the local vehicle delivery management system (Port → PDI → Logistics → Dealer → Customer)
- Coordinate new vehicle delivery plans, scheduling, and resource allocation to ensure on-time delivery.
- Develop and implement vehicle delivery SOPs, quality standards, and delivery checklists.
- Design and execute high-end customer delivery ceremony processes to enhance brand experience.
- Handle delivery anomalies, quality issues, and customer complaints, promoting cross-departmental closed-loop processes.
- Establish a delivery KPI system, conduct data analysis, and continuously optimize processes.
Job Requirements
- Bachelor's degree or above in Logistics Management, Supply Chain Management, Vehicle Engineering, or a related field.
- Minimum 5 years of experience in automotive industry delivery, logistics, supply chain, or 4S store management.
- Familiarity with local vehicle import procedures, port operations, and local logistics regulations is preferred.
- Team management experience and cross-departmental collaboration skills.
- Excellent communication skills in both Chinese and English.
- #J-18808-Ljbffr
OTD & Sales Plannning Specialist & Manager-UK(A13846A) in Watford employer: XPENG
XPENG in Watford is an exceptional employer that values innovation and teamwork, offering a dynamic work culture where logistics professionals can thrive. With a strong focus on employee growth and development, we provide opportunities for career advancement while ensuring a supportive environment that fosters collaboration and excellence in vehicle delivery operations. Join us to be part of a forward-thinking company that prioritises quality and customer satisfaction in the automotive industry.
We think you need these skills to ace OTD & Sales Plannning Specialist & Manager-UK(A13846A) in Watford
Vehicle Delivery Management
Logistics Coordination
Resource Allocation
SOP Development
Quality Standards Implementation
Customer Experience Enhancement
Problem Resolution
