At a Glance
- Tasks: Lead the Voice of the Customer programme and enhance client interactions.
- Company: Join XPENG, a forward-thinking company in the automotive and tech sectors.
- Benefits: Competitive salary, opportunities for innovation, and a focus on customer-centric solutions.
- Other info: Dynamic role with opportunities for continual improvement and career growth.
- Why this job: Shape the future of mobility while ensuring exceptional customer experiences.
- Qualifications: Strong background in VOC management and cross-functional coordination.
The predicted salary is between 50000 - 65000 £ per year.
XPENG is seeking a Customer Experience Manager in London to lead the Voice of the Customer program, ensuring exceptional client interactions. The candidate should have a strong background in VOC management and cross-functional coordination, ideally in the automotive or tech sectors. This role includes measuring customer satisfaction and innovating processes for continual improvement. Join XPENG to influence the future of mobility as we advance our commitment to customer-centric solutions.
Customer Experience Lead: VOC, Analytics & Cross‑Team employer: XPENG
XPENG is an exceptional employer that fosters a dynamic and innovative work culture in the heart of London. With a strong commitment to employee growth, we offer numerous opportunities for professional development and collaboration across teams, ensuring that every voice is heard and valued. Join us to be part of a forward-thinking company that is shaping the future of mobility while enjoying a supportive environment that prioritises customer-centric solutions.
