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- Tasks: Lead ERP implementation projects and ensure client satisfaction throughout the process.
- Company: Xpedeon, a tech-driven company focused on client success.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Join a collaborative team that values your insights and fosters professional development.
- Why this job: Be a key player in transforming client businesses with innovative ERP solutions.
- Qualifications: 8+ years in ERP implementation and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking a dynamic and client-focused Project Manager with strong ERP implementation experience to drive success across the customer lifecycle. This role demands a strategic thinker with a passion for technology and relationship building. As a key liaison between Xpedeon and our clients, you will ensure smooth ERP implementations, upsell relevant products and services, and manage long-term account success.
Key Responsibilities
- Lead and manage ERP implementation projects from planning through execution and post-go-live support.
- Work cross-functionally with technical teams and clients to ensure project goals are met.
- Serve as the primary point of contact for a portfolio of clients, ensuring satisfaction and long-term retention.
- Understand client business processes and align Xpedeon solutions to meet their evolving needs.
- Identify upselling and cross-selling opportunities by recognizing business challenges and growth areas.
- Support the full sales lifecycle including solution presentations, proposal development, and contract negotiations.
- Act as a product evangelist and trusted advisor to clients; gather client feedback and translate it into actionable product insights.
- Collaborate with the product team to shape roadmap priorities based on market and client needs.
- Recommend process improvements and best practices for implementation and usage.
Requirements
- 8+ years of experience in ERP implementation, account management, or product owner roles.
- Proven track record in client-facing roles, with strong stakeholder management skills.
- Experience across the full sales lifecycle, including upselling and contract renewals.
- Strong understanding of ERP systems and processes, ideally within the construction, engineering, or related sectors.
- Excellent communication, presentation, and interpersonal skills.
- Bachelor's degree in Business, IT, Engineering, or related field.
Project Manager employer: Xpedeon America, Inc.
Contact Detail:
Xpedeon America, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Project Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its ERP solutions. Show us that you understand their business processes and how you can align your skills to meet their needs. Tailor your responses to highlight your experience in client-facing roles and upselling.
✨Tip Number 3
Practice your pitch! Be ready to explain how you've successfully managed ERP implementations in the past. Use specific examples that demonstrate your strategic thinking and relationship-building skills, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in being part of our team at Xpedeon.
We think you need these skills to ace Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Project Manager role. Highlight your ERP implementation experience and any client-facing roles you've had. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for technology and relationship building. Tell us why you're excited about this role and how you can drive success for our clients.
Showcase Your Achievements: When detailing your experience, focus on specific achievements in your previous roles. Did you lead a successful ERP project? Did you upsell products that significantly benefited your clients? We love numbers and results!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Xpedeon America, Inc.
✨Know Your ERP Inside Out
Make sure you brush up on your ERP knowledge before the interview. Understand the specific systems and processes relevant to the role, especially those used in construction or engineering. This will help you speak confidently about how you can drive successful implementations.
✨Showcase Your Client Management Skills
Prepare examples that highlight your experience in managing client relationships. Think of times when you successfully upsold products or services, and be ready to discuss how you ensured client satisfaction and retention. This will demonstrate your ability to be a trusted advisor.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific project challenges or client situations. Practise articulating your thought process and decision-making skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Align with Their Vision
Research Xpedeon and understand their products and market position. Be prepared to discuss how your skills and experiences align with their goals. Showing that you’re not just a fit for the role but also passionate about their mission will set you apart.