Merchant Onboarding & Operations Specialist

Merchant Onboarding & Operations Specialist

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support merchants in onboarding and operational processes through direct client interaction.
  • Company: Join xpate, a dynamic company focused on customer operations.
  • Benefits: Enjoy flexible working hours, private health insurance, and extra personal days off.
  • Other info: Great opportunity to grow in a supportive and innovative environment.
  • Why this job: Be the go-to person for merchants and make their onboarding experience seamless.
  • Qualifications: Proactive communicator with customer support experience, fluent in English and Russian.

The predicted salary is between 30000 - 40000 Β£ per year.

xpate is looking for a Customer Operations Specialist to support merchants in onboarding and operational processes.

This role involves direct client interaction via various communication channels, ensuring smooth integration and support.

Ideal candidates are proactive communicators with a background in customer support, fluent in both English and Russian.

You will enjoy benefits like flexible working hours, private health insurance, and additional personal days off.

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Merchant Onboarding & Operations Specialist employer: xpate

xpate is an excellent employer that prioritises employee well-being and professional growth, offering flexible working hours and private health insurance to ensure a healthy work-life balance. The vibrant work culture fosters proactive communication and collaboration, making it an ideal environment for those looking to thrive in customer support roles while enjoying additional personal days off. Located in a dynamic industry, xpate provides unique opportunities for career advancement and skill development.

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Contact Details:

xpate Recruitment Team

We think you need these skills to ace Merchant Onboarding & Operations Specialist

Customer Support
Proactive Communication
Client Interaction
Operational Processes
Onboarding Processes
Fluency in English
Fluency in Russian