At a Glance
- Tasks: Lead the implementation of a new CIAM system and ensure smooth transitions for customers.
- Company: Join a dynamic team in the Client Experience Division of a leading tech company.
- Benefits: Competitive daily rate, flexible remote work, and opportunities for professional growth.
- Other info: Collaborative environment with excellent career advancement opportunities.
- Why this job: Be at the forefront of digital transformation and make a real impact on customer experiences.
- Qualifications: Strong analytical skills, client-focused mindset, and experience in Agile methodologies.
The predicted salary is between 60000 - 65000 Β£ per year.
Duration: 12 months
Rate: 600 - 900 per day
Onsite: 8 days per month, remainder remote
The Product Owners of Digital Communication Channels and Interfaces are a great team located in the Client Experience Division. They provide business Product Owner services to several Tribes within GDC (the "IT" world). We are currently looking for a new Product Analyst to join our Team to service the Customer onboarding and interactions (COI).
You will be part of one of the Digital Channels tribes and be a product analyst of the team responsible for the implementation of a new CIAM system for our clients, as well as ensuring that the transition from the legacy platforms will be smooth for all customers. You will have a central role in defining this product evolution and will manage relationships with a large range of stakeholders (business and IT). You will have the opportunity to work with an agile methodology which is the trend triggered by the current company transformation.
Role- Plans, monitors and manages internal projects from initiation through completion.
- Leads or coordinates project planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting and people management.
- Ensures project results meet requirements regarding technical quality, reliability, schedule and cost.
- Monitors performance and recommends schedule changes, cost adjustments or resource additions.
- Responsible within the Project/Program Management Function as a generalist or in a combination of disciplines.
- Analytical, methodical and results oriented are key skills.
- You are client focused and you have strong team spirit.
- Strong inter-personal skills and good presentation skills.
- Planning/organizational skills and autonomy: able to organize and prioritize.
- Experience in Agile is an asset.
- Experience in Digital Channels (screens and messages/reporting) would be an advantage.
Product Owner (Customer Identity and Access Management) in London employer: Xpand Group
Xpand Group is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to make a significant impact in the retail sector. With a strong emphasis on employee growth and development, team members are encouraged to enhance their skills through continuous learning opportunities while working on cutting-edge planning solutions for a leading consumer brand. The hybrid work model offers flexibility, allowing employees to balance their professional and personal lives effectively.