Global Customer Insights Lead in London
Global Customer Insights Lead

Global Customer Insights Lead in London

London Full-Time 48000 - 52000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead customer insights research and present findings to key stakeholders.
  • Company: Global enterprise software company with a focus on innovation.
  • Benefits: Competitive rate of £200 per day and hybrid work flexibility.
  • Why this job: Make a real impact by driving customer-led decision-making.
  • Qualifications: Over 3 years of experience in quantitative and qualitative research methods.
  • Other info: Join a dynamic team and enhance your career in a global setting.

The predicted salary is between 48000 - 52000 £ per year.

A global enterprise software company is hiring a Customer Insights Specialist for a contract role in London. This position supports customer-led decision-making through comprehensive research projects, requiring over 3 years of relevant experience and a strong capability in both quantitative and qualitative methods. The role involves synthesizing data and presenting insights to various stakeholders. This is a hybrid position with a competitive rate of £200 per day.

Global Customer Insights Lead in London employer: Xpand Group

As a leading global enterprise software company, we pride ourselves on fostering a dynamic and inclusive work culture that values innovation and collaboration. Our London office offers a vibrant environment where employees can thrive, with ample opportunities for professional growth and development through engaging projects and mentorship. Join us to be part of a team that is dedicated to making impactful customer-led decisions while enjoying the benefits of a competitive compensation package and a flexible hybrid working model.
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Contact Detail:

Xpand Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global Customer Insights Lead in London

✨Tip Number 1

Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can sometimes lead to opportunities that aren’t even advertised.

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies showcasing your research projects and insights. This will help you stand out when discussing your experience during interviews.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online platforms. The more comfortable you are talking about your experience, the better you'll perform when it counts.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that Customer Insights Specialist role. Plus, it shows you’re serious about joining our team!

We think you need these skills to ace Global Customer Insights Lead in London

Customer Insights
Research Skills
Quantitative Methods
Qualitative Methods
Data Synthesis
Presentation Skills
Stakeholder Engagement
Analytical Skills
Decision-Making Support
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in customer insights and research. We want to see how your skills align with the role, so don’t be shy about showcasing your quantitative and qualitative methods expertise!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer insights and how your background makes you the perfect fit for this role. We love seeing personality, so let your enthusiasm come through!

Showcase Your Research Projects: In your application, include specific examples of research projects you've led or contributed to. We’re interested in how you’ve synthesised data and presented insights, so make sure to highlight those experiences clearly.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Xpand Group

✨Know Your Data Inside Out

Make sure you’re well-versed in both quantitative and qualitative research methods. Brush up on your past projects and be ready to discuss how you’ve synthesised data to drive customer insights. This will show that you can hit the ground running.

✨Tailor Your Examples

Prepare specific examples from your previous experience that highlight your ability to support customer-led decision-making. Think about how you presented insights to stakeholders and be ready to share those stories during the interview.

✨Research the Company

Dive deep into the company’s products, services, and recent news. Understanding their customer base and market position will help you align your insights with their goals, making you a more attractive candidate.

✨Practice Your Presentation Skills

Since the role involves presenting insights, practice articulating your findings clearly and confidently. You might even want to prepare a mini-presentation on a relevant topic to showcase your skills during the interview.

Global Customer Insights Lead in London
Xpand Group
Location: London

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