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- Tasks: Drive sales and manage bookings at a vibrant venue while building relationships.
- Company: Join XP Tavern, a dynamic venue known for standout hospitality experiences.
- Benefits: Enjoy discounted food, employee discounts, and great transport links.
- Why this job: Be part of a high-energy team and make a real impact on sales growth.
- Qualifications: Experience in hospitality sales and strong organisational skills required.
- Other info: Opportunity to grow your career in a fast-paced environment.
The predicted salary is between 13 - 16 £ per hour.
Take the next step in your career now, scroll down to read the full role description and make your application.
About XP Tavern
XP Tavern is a dynamic, high-energy venue delivering standout hospitality experiences. We are looking for a commercially driven, highly organised Part-Time Sales Manager to drive reactive bookings, increase third-party platform performance, and proactively grow new business opportunities.
Role Overview
The Part-Time Sales Manager will be responsible for both reactive and proactive sales activity, ensuring all booking enquiries are managed efficiently and converted at the highest possible rate. This role requires strong responsiveness, excellent relationship-building skills, and a performance-driven mindset focused on revenue growth.
Key Responsibilities
- Third-Party Platform Management
- Ensure XP Tavern is fully optimised and consistently represented across platforms including: Tagvenue, VenueScanner, EasyTable.
- Maintain accurate listings (imagery, pricing, capacity, packages, descriptions).
- Regularly update seasonal packages, key dates, and promotional offers.
- Monitor ranking performance and competitor positioning.
- Improve visibility and lead generation through platform optimisation.
- Reactive Sales & Enquiry Management
- Manage all incoming booking enquiries across: Third-party platforms, Website forms, Instagram & TikTok DMs, Direct email and phone enquiries.
- Ensure all enquiries are responded to promptly (target: within 1 hour during working hours).
- Call all potential clients within 2 hours of receiving an enquiry to maximise conversion.
- Qualify leads effectively (budget, date, guest numbers, occasion type).
- Maintain accurate records of all enquiries and add them to the booking platform/CRM.
- Track conversion rates and identify areas for improvement.
- Follow up consistently on all warm and pending leads.
- Automated Response Optimisation
- Optimise automated responses across Instagram and TikTok DMs.
- Improve enquiry capture (encouraging users to provide event date, guest count, budget).
- Implement clear call to actions that drive quick booking decisions.
- Continuously refine messaging based on conversion performance.
- Proactive Sales & Business Growth
- Identify new opportunities to increase reactive bookings.
- Build relationships with local businesses, event planners, corporate bookers, birthday & celebration organisers.
- Develop outbound sales strategies for corporate bookings, Christmas parties, summer parties, brand activations.
- Create database re-engagement campaigns for past clients.
- Work closely with Marketing to align paid ads and content with high-converting packages.
- Data & Performance Management
- Maintain a clean and organised client database.
- Track KPIs including: Enquiry response time, Call response rate, Conversion rate, Revenue generated from reactive sales.
- Provide weekly sales reporting with actionable insights.
- Recommend pricing or packaging adjustments based on demand trends.
Focus Area: Growing Reactive Bookings
The Sales Manager will actively develop strategies to increase inbound enquiries and improve conversion, including:
- Optimising listing SEO on third-party platforms.
- Highlighting high-margin packages prominently.
- Encouraging reviews to improve platform ranking.
- Creating urgency-based offers (limited dates, seasonal packages).
- Implementing structured follow-up sequences (24hr, 72hr, 7-day).
- Retargeting warm leads through email and social DM follow-ups.
- Analysing drop-off points in the enquiry-to-booking journey.
Skills & Experience
- Proven experience in hospitality or events sales.
- Strong understanding of reactive vs proactive sales strategies.
- Experience using venue booking platforms or CRM systems.
- Excellent phone manner and closing skills.
- Highly organised with strong follow-up discipline.
- Commercially driven and target-focused.
- Confident in managing multiple digital platforms.
KPIs
- Response time under 1–2 hours.
- Minimum conversion rate target (to be agreed).
- Monthly revenue target from reactive bookings.
- Growth in enquiries via third-party platforms.
- Database growth and re-engagement performance.
What Success Looks Like
- Faster enquiry response times.
- Higher booking conversion rates.
- Increased corporate and celebration bookings.
- Strong third-party platform visibility and ranking.
- A clear, trackable sales pipeline.
Benefits:
- Discounted or free food.
- Employee discount.
- Transport links.
Part-Time Sales Manager employer: XP Tavern
Contact Detail:
XP Tavern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Sales Manager
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with XP Tavern's offerings, seasonal packages, and unique selling points. This way, when you're chatting with potential clients, you can confidently highlight what makes us stand out.
✨Tip Number 2
Be super responsive! Aim to reply to enquiries within an hour and follow up on warm leads quickly. The faster we respond, the higher our chances of converting those enquiries into bookings.
✨Tip Number 3
Leverage social media! Use platforms like Instagram and TikTok not just for marketing but also for engaging with potential clients. A friendly DM can go a long way in building relationships and driving bookings.
✨Tip Number 4
Keep track of your performance! Regularly review your KPIs and adjust your strategies based on what's working. If something isn't converting, don't be afraid to tweak your approach until you find what clicks.
We think you need these skills to ace Part-Time Sales Manager
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight your experience in sales, especially in hospitality or events. We want to see how you've driven bookings and built relationships in the past!
Be Prompt and Professional: Since the role requires quick responses, reflect that in your application. Keep your language clear and concise, and ensure you respond to any questions we might have as quickly as possible.
Tailor Your Application: Don’t just send a generic application! Make it specific to the Part-Time Sales Manager role at XP Tavern. Mention how your skills align with our needs, like managing third-party platforms or optimising booking processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at XP Tavern
✨Know Your Platforms
Familiarise yourself with the third-party platforms mentioned in the job description, like Tagvenue and VenueScanner. Understand how they work and think about ways you could optimise listings or improve visibility. This shows you're proactive and ready to hit the ground running.
✨Master Your Response Time
Since quick responses are crucial for this role, practice how you would handle incoming enquiries. You might even want to set a timer and simulate responding to different types of booking requests. This will help you demonstrate your ability to manage enquiries efficiently during the interview.
✨Showcase Your Sales Strategies
Prepare examples of both reactive and proactive sales strategies you've used in the past. Think about specific situations where you successfully converted leads or built relationships with clients. This will highlight your experience and understanding of the sales process.
✨Data-Driven Mindset
Be ready to discuss how you track performance metrics and use data to inform your decisions. Bring up any tools or systems you've used to manage client databases or monitor KPIs. This will show that you're not just focused on sales but also on continuous improvement.