Assistant Manager – Entertainment Venue in London

Assistant Manager – Gaming & Entertainment Venue in London

We run one of London's most exciting gaming bars. Late nights, competitive tournaments, themed events, and a crowd that genuinely loves being here. We're growing fast — and we need an Assistant Manager who can own the full operational picture of the venue.

What you'll do

• Manage the day-to-day running of the venue, ensuring smooth service across the floor, bar, and kitchen
• Supervise and coordinate waiters, bartenders, and kitchen staff, stepping in to serve guests and work the floor yourself when needed
• Oversee purchasing and stock control, liaising with suppliers to keep the venue fully stocked
• Manage the POS and booking systems, ensuring accurate use across the team and resolving issues as they arise
• Greet guests, take orders, and serve food and drinks when covering the floor
• Handle payments accurately and train staff on POS procedures
• Ensure tables, bar areas, and other venue spaces are clean, well‑presented, and running to standard
• Oversee setup of PCs and consoles for guests and troubleshoot as needed

What we're looking for

• Previous experience as a duty/assistant manager, supervisor, or senior team member in hospitality
• 5+ years of hospitality or waiting experience, with hands‑on floor and bar skills
• Strong leadership and communication skills, comfortable managing a team of waiters, bartenders, and kitchen staff
• Experience with POS and booking systems, and confidence handling purchasing/stock management
• Reliable, punctual, and happy to work within XP Tavern's operating hours (5 days per week, including late nights and weekends)
• Right to work in the UK
• An understanding of the gaming industry — comfortable around PCs and consoles, or simply a gamer at heart

What we offer

• £30,000 base + a share of the venue's service charge on top of your base pay
• Room to grow as we grow
• Free drinks and meals during shifts, staff discounts, and venue access

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