At a Glance
- Tasks: Drive visibility and build relationships with key independent accounts across London.
- Company: Join a fast-growing brand shaking up the drinks industry.
- Benefits: Competitive salary, 25 days holiday, and free XOXO sodas in the office!
- Other info: Exciting opportunity for career development in a dynamic environment.
- Why this job: Make a real impact in a vibrant, high-energy team focused on growth.
- Qualifications: Experience with cafés, bars, or lifestyle retailers; strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Are you the kind of person who can walk into a café, clock the fridge layout and already be thinking: “XOXO belongs here”? Do you thrive on building real relationships and bringing bold brands to life in the real world? Well, look no further. We're looking for a standout Key Account Manager to drive visibility, volume and vibrant partnerships across London. If you're obsessed with growing challenger brands, building standout customer relationships and bringing a category to life, we want to hear from you.
WHAT YOU'LL BE DOING
- Territory Account Management
- Own and grow a portfolio of key independent accounts and regional chains across London (based in London)
- Drive volume and visibility via promotional sell-in, merchandising and trade activation
- Build strong, long-term relationships with cafés, bars, convenience stores and lifestyle retailers
- Lead sell-in conversations with cafés, bars, convenience stores and lifestyle retailers
- Execution & Sales Performance
- Deliver against monthly volume, distribution and menu listing targets
- Own CRM and reporting across your accounts
- Monitor trade compliance and in-store promotional performance
- Field Intelligence & Feedback
- Share market, shopper and competitor insights to help guide commercial strategy
- Feed into product innovation and channel-specific execution plans
- Collaboration & Development
- Work closely with the Head of OOH for coaching, performance tracking and support
- Partner with Wholesale NAM to ensure smooth handovers and volume uplifts
WHO YOU ARE
- Previous experience working with independent cafés, bars or lifestyle retailers
- Strong understanding of London's café, hospitality and lifestyle-led retail landscape
- A confident communicator, commercially astute and naturally self-led
- Proven success in sales, account management or customer success
- Comfortable working in a fast-paced, high-growth environment
- Passion for culture-led, disruptive brands
STRUCTURE OF ROLE
Customers: Key independent cafés, café groups, bars and lifestyle-led retailers across London
PURPOSE OF ROLE
Your job is to drive volume and visibility across London through exceptional account management, new business development and trade execution. The KAM is the face of XOXO Soda for local accounts, delivering standout customer experiences that turn first-time stockists into long-term partners.
MEASURES OF SUCCESS
- New account wins across the region
- Distribution, menu listings and multisite targets
- Repeat order rate and uplift in volume
- Effective trade promotion and compliance
- Strong customer relationships and retention
WHY JOIN US?
- Be part of a fast-growing brand shaking up the drinks industry
- Competitive salary
- Join a fun, ambitious and high-energy team that's obsessed with what we do
- Make a real impact across one of our most important growth markets
- 25 days holiday plus bank holidays
- Free XOXO sodas in the office!
No Recruiters Please.
Locations
Key Account Manager - London employer: XOXO SODA
At XOXO Soda, we pride ourselves on being a dynamic and innovative employer that fosters a vibrant work culture in the heart of London. As a Key Account Manager, you'll not only enjoy a competitive salary and generous holiday allowance but also thrive in an environment that encourages personal growth and collaboration with a passionate team dedicated to shaking up the drinks industry. Join us to make a meaningful impact while building lasting relationships with key independent accounts across the city.
