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For Companies At a Glance
- Tasks: Lead the charge in defining and managing IT asset processes and data governance.
- Company: Join a forward-thinking company at Canary Wharf with a hybrid work model.
- Benefits: Enjoy competitive pay, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact by ensuring data accuracy and driving continuous improvement.
- Qualifications: Experience in Configuration Management and strong knowledge of ServiceNow required.
- Other info: Be part of a dynamic team that values collaboration and innovation.
The predicted salary is between 48000 - 72000 £ per year.
We are seeking an experienced Service Asset & Configuration Management SME with strong hands-on expertise in defining Configuration Management and IT Asset Management processes. Experience in data governance and ensuring CMDB data issues are reported and assigned to the data owners for remediation. A strong knowledge of ServiceNow and understanding the key components of the CMDB and the features to help keep data accurate.
Key Responsibilities
- Strategy & Policy: Input into the SACM strategy across the organization, ensuring alignment to business objectives. Implementation of the strategy and definition of SACM policies.
- Process & Procedures: Define and maintain SACM processes and procedures across the organization with clear roles and responsibilities, covering the whole life cycle of assets and configuration items.
- Data Governance: Ensure the key components of data governance are in place including data quality, data rules, lifecycle management, auditing and reporting.
- Reporting & Metrics: Create, analyze, & verify CMDB reporting to ensure the CMDB is accurate, to enable key stakeholders to make data driven decisions across the business.
- Automation & Continuous Improvement: Proactively look to improve all aspects of the CMDB including processes, tooling and data accuracy. Ensuring the business can trust the data and use it as the single source of truth.
- Support & Training: A CMDB subject expert for BAU and project teams across the organization, enabling the business to adopt and fully utilize the CMDB for their needs.
Required Skills & Experience
- Strong hands-on experience defining Configuration Management & IT Asset Management policies, processes and procedures.
- Strong understanding of ServiceNow CSDM, CMDB components and associated data models.
- Experience in creating, executing and analyzing CMDB related reporting.
- Experience of working in ITIL aligned organizations.
Certifications (Mandatory)
- ITIL 4 Foundation
- ITIL 4 Practitioner – Configuration Management and IT Asset Management (preferred)
Nice to Have
- ServiceNow ITSM or CMDB related certifications
Soft Skills
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Ability to work independently and in a collaborative team environment.
Service Asset & Configuration Management in Slough employer: Xoriant
Contact Detail:
Xoriant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Asset & Configuration Management in Slough
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to Service Asset & Configuration Management. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your expertise! Bring along examples of your work or case studies that highlight your experience with CMDB and ServiceNow. We want to see how you’ve tackled challenges and improved processes in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Asset & Configuration Management in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Asset & Configuration Management role. Highlight your hands-on experience with Configuration Management and IT Asset Management processes, and don’t forget to mention your familiarity with ServiceNow and CMDB components!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your experience in data governance and how you've tackled CMDB data issues in the past. Keep it engaging and relevant!
Showcase Your Skills: In your application, make sure to showcase your analytical and problem-solving skills. Mention specific examples where you’ve improved processes or ensured data accuracy. This will help us see how you can contribute to our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Xoriant
✨Know Your Stuff
Make sure you brush up on your knowledge of ServiceNow and the key components of the CMDB. Be ready to discuss how you've defined Configuration Management and IT Asset Management processes in your previous roles. This will show that you’re not just familiar with the tools, but you can also apply them effectively.
✨Showcase Your Data Governance Skills
Prepare examples of how you've ensured data quality and governance in past positions. Talk about specific instances where you identified data issues and how you worked with data owners for remediation. This will demonstrate your hands-on expertise and commitment to maintaining accurate data.
✨Be Ready to Discuss Strategy
Think about how you would input into the SACM strategy and align it with business objectives. Have a few ideas ready to share during the interview about how you would implement policies and procedures. This shows that you’re proactive and can think strategically.
✨Highlight Your Soft Skills
Don’t forget to showcase your analytical and problem-solving skills, as well as your communication abilities. Prepare to discuss how you've managed stakeholders and collaborated with teams in the past. These soft skills are just as important as your technical knowledge!
