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- Tasks: Lead the charge in defining and implementing asset management strategies.
- Company: Dynamic tech firm located in Canary Wharf, embracing hybrid work culture.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Be a key player in ensuring data accuracy and driving impactful decisions.
- Qualifications: Experience in IT Asset Management and strong knowledge of ServiceNow required.
- Other info: Join a collaborative team with a focus on continuous improvement and innovation.
The predicted salary is between 48000 - 72000 £ per year.
We are seeking an experienced Service Asset & Configuration Management SME with strong hands-on expertise in defining Configuration Management and IT Asset Management processes.
Experience in data governance and ensuring CMDB data issues are reported and assigned to the data owners for remediation. A strong knowledge of ServiceNow and understanding the key components of the CMDB and the features to help keep data accurate.
Key Responsibilities- Strategy & Policy: Input into the SACM strategy across the organization, ensuring alignment to business objectives. Implementation of the strategy and definition of SACM policies.
- Process & Procedures: Define and maintain SACM processes and procedures across the organization with clear roles and responsibilities, covering the whole life cycle of assets and configuration items.
- Data Governance: Ensure the key components of data governance are in place including data quality, data rules, lifecycle management, auditing and reporting.
- Reporting & Metrics: Create, analyze, & verify CMDB reporting to ensure the CMDB is accurate, to enable key stakeholders to make data driven decisions across the business.
- Automation & Continuous Improvement: Proactively look to improve all aspects of the CMDB including processes, tooling and data accuracy. Ensuring the business can trust the data and use it as the single source of truth.
- Support & Training: A CMDB subject expert for BAU and project teams across the organization, enabling the business to adopt and fully utilize the CMDB for their needs.
- Strong hands-on experience defining Configuration Management & IT Asset Management policies, processes and procedures.
- Strong understanding of ServiceNow CSDM, CMDB components and associated data models.
- Experience in creating, executing and analyzing CMDB related reporting.
- Experience of working in ITIL aligned organizations.
- ITIL 4 Foundation
- ITIL 4 Practitioner – Configuration Management and IT Asset Management (preferred)
- ServiceNow ITSM or CMDB related certifications.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Ability to work independently and in a collaborative team environment.
Service Asset in Slough employer: Xoriant
Contact Detail:
Xoriant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Asset in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow or in IT Asset Management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of CMDB and data governance. We recommend creating a list of common interview questions related to Service Asset & Configuration Management and practising your answers. Confidence is key!
✨Tip Number 3
Showcase your expertise! Bring along examples of your previous work with SACM processes and ServiceNow during interviews. This will help you stand out and demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Asset in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience in Service Asset & Configuration Management. We want to see how your skills align with the job description, so don’t be shy about showcasing your hands-on expertise with ServiceNow and CMDB.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let us know what excites you about working with us at StudySmarter and how you can contribute to our SACM strategy.
Showcase Your Achievements: When detailing your experience, focus on specific achievements related to data governance and CMDB reporting. We’re keen to see how you’ve improved processes or resolved data issues in previous roles, so share those success stories!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Xoriant
✨Know Your Stuff
Make sure you brush up on your knowledge of ServiceNow and the key components of the CMDB. Be ready to discuss how you've defined Configuration Management and IT Asset Management processes in your previous roles. This will show that you’re not just familiar with the tools, but you can also apply them effectively.
✨Showcase Your Data Governance Skills
Prepare examples of how you've handled data governance issues in the past. Think about specific instances where you reported CMDB data issues and worked with data owners for remediation. This will demonstrate your hands-on expertise and your ability to ensure data accuracy.
✨Be Ready to Discuss Strategy
Since the role involves inputting into the SACM strategy, be prepared to share your thoughts on aligning SACM policies with business objectives. Consider how you would implement these strategies and what processes you would define to maintain them across the organisation.
✨Highlight Your Soft Skills
Don’t forget to showcase your analytical and problem-solving skills during the interview. Be ready to discuss how you’ve communicated effectively with stakeholders and worked both independently and as part of a team. These soft skills are just as important as your technical expertise!
