Modern Workplace Engineer (Contract) Location: Canary Wharf, London, UK Work Model: Hybrid (2 days onsite per week) Contract Type: Long-term Contract ⚖️ IR35 Status: Inside IR35 Role Overview We are hiring a Modern Workplace Engineer to support a large-scale Windows 11 laptop and VDI rollout programme within an enterprise environment. This role sits between advanced deskside support and endpoint engineering , with a strong focus on device deployment, configuration, packaging, and troubleshooting across modern Microsoft technologies. Key Responsibilities Windows 11 Rollout & Endpoint Support Provide hands-on support for Windows 11 laptop rollout , including deployment, configuration, and post-deployment support Troubleshoot issues across device, OS, Active Directory, and Group Policy (GPO) layers Support endpoint management workflows using modern tools and best practices Patching & Image Management Perform ad-hoc patching and remediation for low-severity (Sev5) incidents Assist in maintaining and updating laptop images , including: Monthly OS patching Application version updates Image optimization VDI (Virtual Desktop Infrastructure) Support Support Windows 11 VDI (Dev environment) rollout , including troubleshooting and user support Work alongside internal teams managing the Citrix environment (deep Citrix expertise not required) Assist in resolving issues within virtualized desktop environments Application Packaging & Deployment Create and manage application packages using MSIX (Intune packaging focus) Support AppAttach packaging where required Ensure smooth deployment of applications across managed devices Documentation & Knowledge Transfer Produce technical documentation, user guides, and support procedures Support handover to BAU teams post rollout activities Ensure knowledge is effectively shared across support and engineering teams Required Skills & Experience Core Technical Skills Strong experience with: ✅ Microsoft Autopilot ✅ Microsoft Intune & Entra ID (Azure AD) ✅ MSIX Packaging (Intune-focused; AppAttach exposure beneficial) Good working knowledge of: ✅ Active Directory (AD) ✅ Group Policy (GPO) ✅ AppLocker policies Nice to Have Exposure to virtual desktop environments (Citrix or similar) Experience supporting enterprise-scale rollout or transformation programmes Familiarity with image engineering / endpoint configuration management
Locations
City of LondonLondon
