Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. How You'll Contribute Customer Engagement (Deal Stage): Perform routine Design for Manufacturing (DFM) reviews for high-end customer orders Analyze part designs and support their optimization to ensure manufacturability Communicate with customers by phone, on video calls, and in writing to clarify design and production issues and solve problems Support large deals and build trusted relationships with key and strategic customers Production Support (Production Stage): Collaborate with providers in writing, by phone, and on video calls to resolve manufacturability challenges Travel to providers when needed, if location allows Provide expertise in complaint handling (excluding formal RMA cases) Ensure clear and timely resolution of technical production issues Sourcing hybrid working is available in Chelmsford Reports to: Team Lead Life at Xometry Team Spirit everyone is ready to help and support one another, and we celebrate wins together and appreciate everyone's contribution Development Opportunities: As a fast-growing company, every new task is an interesting challenge for the team We Care: Ongoing, free well-being activities for our people and charity projects worldwide Flexibility: Speed and flexibility are among our biggest advantages, allowing us to adapt quickly and stay effective amid uncertainty Onboarding: A well-structured onboarding plan that brings together process, technology, and systems into one smooth experience Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here. #J-18808-Ljbffr
Technical Engineering Advisor employer: Xometry
Xometry is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for experienced professionals in sales engineering. With a strong focus on employee growth, Xometry offers comprehensive training programs and the opportunity to lead a high-performing team in a dynamic environment. Located in a thriving industry, employees benefit from competitive compensation, a robust benefits package, and the chance to shape the future of manufacturing technology.
