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- Tasks: Lead a global recruitment team and optimise processes for client satisfaction.
- Company: Dynamic international recruitment firm with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a global impact by connecting top talent with exciting opportunities.
- Qualifications: 5+ years in recruitment and 2+ years leading international teams.
- Other info: Join a diverse team and thrive in a fast-paced, collaborative environment.
The predicted salary is between 72000 - 108000 £ per year.
Job Description & Requirements (including Key Responsibilities)
We are seeking a results-oriented Global Recruitment Director to lead our international delivery team in providing recruitment services across the globe. You’ll manage a distributed team of 9, optimize processes and systems, and ensure high levels of client satisfaction across a range of recruitment projects.
This role is ideal for an experienced agency-side professional experienced in running global teams to deliver small, large & sometimes complex projects and drive performance through technology, strong reporting, and high quality delivery standards.
While not necessarily acting as a recruiter, this role will ensure the team can cast a wide net to attract a pool of high-calibre candidates, advise on talent selection, and support clients in identifying and securing the best-fit candidates for critical roles.
The role will also take ownership of escalations ensuring client satisfaction whilst not compromising on the commercial needs of XML
Deliverables:
- Team and Delivery Management:
- Lead a global team of recruiters, coordinators, and sourcing specialists to deliver talent solutions across multiple time zones and client needs.
- Maintain accountability for service levels, time-to-fill, CV-submission rates, and customer satisfaction.
- Motivate and support team members through performance coaching, skills development, and daily operational leadership.
- ATS Systems Oversight & Optimisation:
- Own the ongoing evaluation, implementation, and optimisation of ATS platforms and workflows.
- Work with internal and external tech teams and leadership to align systems with operational goals and scalability.
- Train team members on new tools, enhancements, or changes in process.
- Performance Reporting & Insights:
- Develop and maintain dashboards and reports to track recruitment KPIs, including fill rates, pipeline health, recruiter productivity, and client SLA performance.
- Analyse data to identify bottlenecks, drive continuous improvement, and provide actionable insights to senior management.
- Present reporting outputs to leadership, internal stakeholders and clients, ensuring transparency and proactive course-correction where needed.
- Support client in candidate engagement and communications to secure their commitment.
- Stakeholder & Client Engagement:
- Serve as the bridge between the delivery team and global clients, ensuring seamless project execution and strong communication.
- Support new client onboarding and complex assignments, including complex workforce engagements.
- Represent XML\’s delivery capability in client reviews and strategic planning sessions.
Education
- Bachelor’s degree in HR, Business, or related field
Essential Experience
- Minimum 5 years in recruitment delivery (agency or RPO settings strongly preferred)
- Minimum 2 years leading recruitment or delivery teams in international or cross-border contexts
- Demonstrable experience managing or improving ATS platforms (e.g., Bullhorn, Greenhouse, Lever)
- Strong Excel and/or Power BI skills with a proven ability to turn recruitment data into actionable business insights
- Experience delivering recruitment services in multiple countries or regions
- Strong organizational and leadership abilities
- Exceptional communication and stakeholder management
- Comfortable working across cultures, languages, and time zones
- Data-driven mindset
- Exposure to international compliance, onboarding, or contractor management would be advantageous
Global Recruitment Director employer: XML International
Contact Detail:
XML International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Recruitment Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the recruitment industry and let them know you're on the lookout for new opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their needs, especially in managing global teams and optimising recruitment processes.
✨Tip Number 3
Showcase your data-driven mindset! Be ready to discuss how you've used analytics to improve recruitment outcomes in the past. Highlight specific KPIs you've managed and how they contributed to client satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Global Recruitment Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Global Recruitment Director role. Highlight your experience in leading international teams and managing recruitment processes. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics to demonstrate how you’ve improved recruitment processes or client satisfaction in previous roles. Numbers speak volumes, and we love a good success story!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. We want to feel your enthusiasm for joining our team at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Let’s make it happen!
How to prepare for a job interview at XML International
✨Know Your Stuff
Before the interview, dive deep into the company’s recruitment strategies and their global presence. Familiarise yourself with their ATS platforms and be ready to discuss how you can optimise these systems to enhance performance.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in diverse environments. Highlight your experience in motivating team members and driving performance through coaching and development, as this role heavily relies on strong leadership.
✨Data is Your Best Friend
Brush up on your data analysis skills! Be ready to discuss how you've used recruitment metrics to drive improvements in past roles. Bring examples of dashboards or reports you've created that showcase your ability to turn data into actionable insights.
✨Engage with Stakeholders
Think about your past experiences working with clients and stakeholders. Prepare to share how you've managed client relationships and ensured satisfaction, especially in complex projects. This will demonstrate your ability to bridge the gap between delivery teams and clients.
