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- Tasks: As a New Business Account Manager, you'll open new accounts and manage customer relationships.
- Company: XMA is a top UK value-added reseller, helping organizations achieve more with technology since the 80s.
- Benefits: Enjoy private healthcare, gym discounts, 25-30 days holiday, and Free Fuel Fridays!
- Why this job: Join a fast-paced team focused on achieving targets while delivering exceptional customer experiences.
- Qualifications: Experience in a target-driven sales environment is essential; IT knowledge is a plus.
- Other info: We value diversity and are committed to inclusive hiring practices.
The predicted salary is between 28000 - 35000 £ per year.
JOB TITLE: New Business Account Manager
SALARY: £28,000 + £7,000 OTE = £35,000
LOCATION: St Albans
SETTING: Office based with one day a week working from home rising to two days
BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.
Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector.
We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.
Due to growth we have an exciting opportunity for four New Business Account Managers. We are looking for a new business hunter with have a passion for achieving financial targets and strong selling, interpersonal and organisational skills with a focus on quality to deliver an exceptional service to existing and new customers.
JOB SPECIFICATION: New Business Account Manager
These roles would suit individuals who thrives in a fast-paced environment as you will be opening new accounts, reactivating old and managing relationships. You will be driven by financial target achievement as well as providing our customers with the ultimate experience.
You will have many day-to-day responsibilities including proactive outbound calling, quoting, CRM and order management.
The responsibilities include, but are not limited to:
• Achievement of set sales target.
• Achievement of set Key Performance Indicators as such as proactive talk time, quotes generated, conversion rates and customer engagement.
• CRM daily management. Reporting on customer engagement and updates of customer contacts.
• Daily pipeline management, enabling you to provide a weekly forecast.
• Order and backorder management, enabling you to proactively manage customer expectations on delivery.
• Building an understanding of XMA’s offerings including engagement with other departments e.g., Pre Sales, Config offerings and Services.
• Assisting customers in use of direct electronic ordering tools.
REQUIREMENTS: New Business Account Manager
We are looking for someone with experience of working in a target driven sales environment, taking action to ensure expectations are met.
• Gains commitment on actions to build credibility, extending this as buy in increases.
• Ability to prioritise and manage your time effectively.
• Proficiency and enjoyment in customer Satisfaction, interacting with our customers
• Strong listening and presentation skills.
• Business acumen expertise, building competitive advantage through understanding of the industry.
Some knowledge of IT hardware and services would be an advantage, but we are essentially looking for someone with direct sales experience in any sector whether that IT, mobile phones, broadband etc. If this is you click apply for immediate consideration.
KEYWORDS: Sales, Inside Sales, Internal Sales, Sales Support, Customer Services, Outbound Sales, Business Development, Customer Relationship Management, Customer Success, New Business
We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
We are proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.
We are also proud to be a Disability Confident Level 2 Employer which means that we are committed to inclusive and accessible recruitment practices, ensuring that individuals with disabilities are given equal opportunities to thrive in our workplace. As part of our commitment, we participate in the Guaranteed Interview Scheme, which guarantees an interview to any candidate with a disability who meets the minimum criteria for the role. Join us and be part of a diverse and supportive team where your skills and talents are valued.
If you have any such requirements, please do not hesitate to contact us on our email which is training@xma.co.uk where we will be happy to action your requests.
XMA | New Business Account Manager employer: XMA
Contact Detail:
XMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land XMA | New Business Account Manager
✨Tip Number 1
Familiarize yourself with XMA's offerings and the technology industry. Understanding our products and services will help you engage more effectively with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your outbound calling skills. Since this role involves proactive outreach, being comfortable and confident on the phone will set you apart from other candidates. Consider role-playing scenarios with a friend or mentor.
✨Tip Number 3
Showcase your ability to meet financial targets in previous roles. Be prepared to discuss specific examples of how you've achieved or exceeded sales goals, as this is a key aspect of the New Business Account Manager position.
✨Tip Number 4
Highlight your customer satisfaction skills. This role emphasizes providing an exceptional experience for customers, so be ready to share instances where you've gone above and beyond to ensure client happiness.
We think you need these skills to ace XMA | New Business Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a target-driven sales environment. Emphasize any achievements related to financial targets and customer satisfaction, as these are key aspects of the New Business Account Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sales and your ability to build relationships with customers. Mention specific examples of how you've achieved sales targets in the past and how you can bring that success to XMA.
Highlight Relevant Skills: Focus on showcasing your strong listening and presentation skills in your application. These are crucial for interacting with customers and delivering exceptional service, which is a core requirement for the position.
Research XMA: Familiarize yourself with XMA's offerings and their approach to customer engagement. This knowledge will help you tailor your application and demonstrate your genuine interest in the company during the selection process.
How to prepare for a job interview at XMA
✨Know Your Numbers
Be prepared to discuss your past sales achievements and how you met or exceeded targets. Highlight specific metrics that demonstrate your success in a target-driven environment.
✨Understand XMA's Offerings
Familiarize yourself with XMA’s products and services. This knowledge will help you engage effectively with interviewers and show your genuine interest in the company.
✨Demonstrate Relationship Management Skills
Prepare examples of how you've successfully built and maintained customer relationships in previous roles. Emphasize your interpersonal skills and ability to provide exceptional customer service.
✨Showcase Your Time Management Abilities
Discuss how you prioritize tasks and manage your time effectively, especially in a fast-paced sales environment. Provide examples of how you handle multiple responsibilities while achieving results.
