At a Glance
- Tasks: Lead innovative projects in Managed Print & Document Services and design scalable solutions.
- Company: Join XMA, a top UK tech solutions company with a collaborative culture.
- Benefits: Enjoy private healthcare, generous holiday, gym discounts, and more perks.
- Other info: Inclusive workplace committed to supporting diverse talents and career growth.
- Why this job: Shape the future of document services and make a real impact in a growing team.
- Qualifications: Experience in Managed Print Services and strong communication skills required.
The predicted salary is between 70000 - 80000 € per year.
Location: Reading, Nottingham or Manchester (hybrid working out of one of these locations)
Salary: £70,000 – £80,000 + £6,000 Car Allowance
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.
We are looking for a commercially minded and technically strong Service Portfolio Architect to join a growing team focused on Managed Print & Document Services (MPDS). This is a high-impact opportunity for someone who enjoys blending solution architecture, bid leadership, and product ownership within a customer-focused environment.
In this role, you will act as the technical authority across pre-sales engagements, complex tenders, and service portfolio development. You’ll play a key role in evolving traditional Managed Print Services into broader document-centric solutions covering workflow automation, document capture, governance, and lifecycle management.
What You’ll Be Doing:
- Pre-Sales & Solution Architecture
- Lead discovery sessions to understand customer document environments, print estates, workflows, and operational challenges.
- Design scalable, commercially viable Managed Print & Document Services solutions.
- Act as the technical authority across solution design, ensuring services are deliverable and aligned to operational capability.
- Support customer-facing engagements and provide technical leadership during solution discussions.
- Tender & Bid Leadership
- Own end-to-end solution responses for complex tenders and competitive bids.
- Develop technical solution narratives, service governance models, costing assumptions, and risk frameworks.
- Collaborate with Commercial, Finance, Service Delivery, and Sales teams to produce high-quality, compliant submissions.
- Lead internal governance and solution assurance reviews prior to submission.
- Support customer presentations, clarifications, and negotiation activity.
- Service Portfolio Ownership
- Help define and evolve Managed Print & Document Services offerings.
- Identify opportunities to expand services into document workflow, automation, capture, and information governance.
- Work with internal teams and technology partners to develop repeatable, scalable service components.
- Ensure service propositions are clearly packaged, commercially viable, and aligned to market demand.
What We’re Looking For:
- Essential Experience
- Strong experience and knowledge with vendors such as PaperCut and Tungsten, or similar technologies.
- Strong background in Managed Print Services, Document Management, or related service environments.
- Experience leading pre-sales solution design and complex tender responses.
- Proven ability to work across technical, commercial, and operational stakeholders.
- Strong customer-facing communication and presentation skills.
- Experience producing structured proposals, governance frameworks, and solution documentation.
- Commercial awareness with exposure to costing, pricing assumptions, and risk management.
- Exposure to public sector or regulated industry tenders.
- Ability to operate in deadline-driven bid environments.
We’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us.
Keywords: MPS, Managed Print Services, Document Management Systems, Pre-sales Architect, Service Portfolio Architect, Solutions Architect, Tender Management, Bid Management, Pre-sales, Solution Design, Workflow automation.
Service Portfolio Architect in Reading employer: XMA
XMA is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary alongside a comprehensive benefits package including private healthcare, generous holiday entitlement, and unique perks like Free Fuel Fridays. With a strong focus on collaboration and innovation, XMA fosters a supportive work culture where employees can thrive in their roles as Service Portfolio Architects, contributing to meaningful projects within a leading UK technology solutions company. The hybrid working model across Reading, Nottingham, or Manchester further enhances work-life balance, making it an attractive opportunity for those seeking a rewarding career in Managed Print & Document Services.
StudySmarter Expert Advice🤫
We think this is how you could land Service Portfolio Architect in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Service Portfolio Architect role.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your previous projects and successes in Managed Print Services. This will give potential employers a clear idea of what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to solution architecture and tender management. The more comfortable you are, the more confident you'll come across.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it shows you're proactive and keen on being part of our journey in transforming Managed Print & Document Services.
We think you need these skills to ace Service Portfolio Architect in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Portfolio Architect role. Highlight your experience with Managed Print Services and any relevant technologies like PaperCut or Tungsten. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about Managed Print & Document Services and how your background makes you the perfect fit. Let us know what excites you about this opportunity!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to lead pre-sales solution design and manage complex tenders. Numbers and outcomes speak volumes, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at XMA
✨Know Your Stuff
Make sure you brush up on your knowledge of Managed Print Services and Document Management. Familiarise yourself with key vendors like PaperCut and Tungsten, as well as the latest trends in workflow automation and document governance. This will help you speak confidently about how your skills align with the role.
✨Showcase Your Experience
Prepare to discuss specific examples from your past work that demonstrate your ability to lead pre-sales solution design and manage complex tenders. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements effectively.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the company’s approach to Managed Print & Document Services and how they envision the future of their service portfolio. This shows your genuine interest and helps you assess if the company is the right fit for you.
✨Practice Your Presentation Skills
Since strong customer-facing communication is crucial for this role, practice presenting your ideas clearly and concisely. You might even want to do a mock presentation on a relevant topic to get comfortable with articulating your thoughts under pressure.
