XMA is seeking an L1 Service Desk Analyst in Nottingham for a part-time role, delivering first-line IT support. You’ll be the initial contact for incidents, log and resolve tickets, and collaborate with IT teams to ensure smooth service delivery.
The position emphasizes strong customer service, clear communication, and adherence to ITSM processes. Join a long-standing UK technology partner that supports public and private sectors, with a commitment to development and inclusion.
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Part-Time L1 Service Desk Analyst — Tech Support Champion in Nottingham employer: XMA
XMA is an excellent employer that values its employees by offering a competitive salary and a comprehensive benefits package, including private healthcare and pension. With a supportive work culture that promotes hybrid working, employees enjoy a balanced lifestyle while having access to growth opportunities in a dynamic and fast-paced environment in Nottingham.
