XMA in Nottingham is seeking a DMAAS Analyst to manage day-to-day operations for hardware support contracts and to coordinate repairs and maintenance with the team. You will engage with customers via phone, email, and self-service portals, ensuring a high level of service and smooth escalation where needed.
The role requires strong administration and customer service skills, attention to detail, and clear communication.
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DMaaS Analyst — Customer Success & Service Ops in Nottingham employer: XMA
XMA is an excellent employer that values its employees by offering a competitive salary and a comprehensive benefits package, including private healthcare and pension. With a supportive work culture that promotes hybrid working, employees enjoy a balanced lifestyle while having access to growth opportunities in a dynamic and fast-paced environment in Nottingham.
