Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage credit control, collect overdue debts, and resolve customer queries.
- Company: Join XMA, a top UK tech reseller with a collaborative culture.
- Benefits: Enjoy private healthcare, gym discounts, and 25-30 days holiday.
- Other info: Hybrid working model with excellent career growth opportunities.
- Why this job: Be part of a dynamic team making a real impact in finance.
- Qualifications: Experience in debt recovery and strong Excel skills required.
The predicted salary is between 27000 - 28500 £ per year.
SALARY: £27,000 - £28,500 per annum
BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.
Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector.
We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.
We have an exciting opportunity for a Credit Controller who will be responsible for the processing of credit stopped orders, ensuring timely payments are made, processing incoming funds. You will also reconcile invoices and resolve account queries without loss of customer goodwill.
This role is for an individual who thrives in a fast-paced environment, requiring a true professional who can take ownership and responsibility as well as being able to work on their own initiative and to deadlines. You will be working as part of a team, with colleagues across functions and key clients. You will be responsible for ensuring payments are collected, driving minimal aged and outstanding debt across the customer base.
LOCATION: Nottingham – Hybrid working with 3 days in the office
COMMUTABLE LOCATIONS: Nottinghamshire, Leicestershire, Derbyshire, Northamptonshire, Lincolnshire, South Yorkshire.
JOB SPECIFICATION: Credit Controller
The responsibilities include, but are not limited to:
- Identifying and collecting overdue debts and debts falling due and ensuring that future payments are made to terms
- Identifying, documenting and progressing to completion all customer queries and liaising with the customer services department/sales to ensure queries are resolved
- Processing and vetting all credit stopped orders, minimising complaints from sales and customers, and approving credit stopped orders for release same day
- To maximise sales whilst ensuring that there is no exposure to the company on uninsured debt, whilst maintaining a close working relationship with sales and customers
- Identifying alternative options for extending credit
- Maintain the sales ledger effectively by ensuring unallocated cash figures are at a minimum, credit notes are allocated to invoices where appropriate and correct use of journals and discounts applied
- Monitor the payment performance of existing customers and advise the credit manager of cases where payment performance has significantly deteriorated
REQUIREMENTS: Credit Controller
We are looking for someone with experience of chasing outstanding debt, who works well under pressure and is methodical and applies logic to tasks and decision making.
Excellent Excel skills are essential as are strong telephone skills and experience of dealing with customers over the phone.
KEYWORDS: Credit Control, Excel, Debt Recovery, Credit Management
We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
We are proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.
We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is training@xma.co.uk, we will be happy to action your requests.
Credit Controller in Nottingham employer: XMA
Contact Detail:
XMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Controller role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for Credit Controllers and practice your answers. We want you to shine when discussing your experience with debt recovery and Excel skills.
✨Tip Number 3
Show off your skills! If you’ve got a knack for Excel, consider creating a mini portfolio showcasing your abilities. This could be a game-changer during interviews, proving you can handle the numbers like a champ.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Credit Controller in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience with debt recovery and any relevant Excel skills. We want to see how you can bring your unique strengths to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed credit control in the past, and let your personality come through.
Showcase Your Communication Skills: As a Credit Controller, strong communication is key. In your application, demonstrate your ability to handle customer queries effectively. We love seeing candidates who can balance professionalism with a friendly approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at XMA
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures all day long. Brush up on your Excel skills and be ready to discuss how you've used them in past roles. Maybe even prepare a few examples of how you’ve successfully managed debt recovery or reconciled accounts.
✨Showcase Your Communication Skills
Strong telephone skills are essential for this role. Be prepared to demonstrate your ability to handle customer queries effectively. Think of a time when you resolved a difficult situation over the phone and be ready to share that story.
✨Understand the Company Culture
XMA values collaboration and a positive impact. Research their approach to credit control and think about how you can contribute to their goals. Showing that you align with their values will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and deadlines. Prepare scenarios where you had to chase overdue debts or resolve account issues while maintaining customer goodwill. This will show your problem-solving skills and professionalism.