At a Glance
- Tasks: Be the first point of contact for customers, logging and resolving IT issues.
- Company: Join a leading UK technology partner with a supportive culture.
- Benefits: Opportunities for growth, training, and a focus on service excellence.
- Other info: Join a skilled team and thrive in a dynamic workplace.
- Why this job: Help users and make a difference in a busy IT environment.
- Qualifications: Passion for customer service and problem-solving skills.
The predicted salary is between 31500 - 38500 £ per year.
XMA is recruiting an L1 Service Desk Analyst to join our Livingston team.
You will be the first point of contact for customers, logging and resolving tickets, and providing timely updates while following ITIL-based processes.
This role suits someone who thrives on helping users and resolving issues quickly in a busy IT environment.
You’ll join a skilled team in a leading UK technology partner, with opportunities for growth, training, and a supportive culture focused on service excellence for
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L1 Service Desk Analyst - Customer-Driven IT Support in Livingston employer: XMA
XMA is an exceptional employer that values both professional growth and a supportive work culture, making it an ideal place for the Group Lead Internal Auditor role. With a commitment to continuous improvement and governance, employees benefit from dedicated management training programmes and opportunities to shape the future of compliance within a diverse and inclusive environment. The remote working flexibility, combined with occasional travel and a focus on employee well-being, ensures a rewarding and meaningful career path.
