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- Tasks: Join our team as a Workshop Engineer, testing and refurbishing tech gear daily.
- Company: XMA is a leading tech reseller in the UK, transforming businesses with innovative solutions.
- Benefits: Enjoy perks like free food, casual dress, health programmes, and a company pension.
- Why this job: Be part of a dynamic team, work with top brands, and make a real impact.
- Qualifications: Must have skills in hardware installation, OS configuration, and troubleshooting.
- Other info: We value diversity and provide support for applicants with disabilities.
The predicted salary is between 20000 - 30000 £ per year.
Salary: £25,000 per year
Location: In person
Setting: Full-time, Day shift, Monday to Friday, No weekends
Benefits:
- Canteen
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
- Transport links
About Us: Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. We serve a diverse customer base across the public and private sectors, helping organisations achieve more with technology. We specialise in realising individual ambitions to transform and evolve through consulting, defining, adapting, and delivering tangible outcomes. We value close collaboration to bring positive impact to our clients.
Role Overview: Due to expansion, we are seeking 4 Workshop Engineers to join our team. You will work with a wide range of manufacturers including Lenovo, HP, Apple, and Dynabook, in a fast-paced environment, either independently or as part of a team.
Key Responsibilities:
- Inspect, test, and restock customer equipment and accessories, including Apple, HP, Lenovo, Dynabook, and Viglen products.
- Ensure equipment is fully refurbished and configured to high standards before restocking.
- Complete outbound orders in line with SLA requirements.
- Deploy customer images via SCCM or USB after repairs/refurbishment.
- Maintain clear and regular communication on call management systems.
- Use troubleshooting and diagnostic skills to ensure correct parts are ordered and repairs are first-time right.
Requirements: The ideal candidate will be capable of installing and replacing hardware, configuring operating systems, and troubleshooting technical issues independently. A good understanding of PC hardware setup and configuration is essential.
Our Commitment: We promote an inclusive environment where employees are encouraged to share perspectives, leverage strengths, and act authentically. We are proud to be an equal opportunity employer and a Disability Confident Employer (Level 2). We will provide reasonable accommodations for applicants with disabilities upon request.
Application Details: If you require accommodations or have questions, please contact us via email. We look forward to your application.
Contact Detail:
XMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Workshop Engineer
✨Tip Number 1
Familiarise yourself with the specific brands and products mentioned in the job description, such as Lenovo, HP, Apple, and Dynabook. Having hands-on experience or knowledge about these brands will give you an edge during discussions.
✨Tip Number 2
Brush up on your troubleshooting and diagnostic skills. Be prepared to discuss specific examples of how you've resolved technical issues in the past, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 3
Show your enthusiasm for working in a fast-paced environment. Think of examples from your previous experiences where you thrived under pressure or successfully managed multiple tasks at once.
✨Tip Number 4
Highlight your ability to work both independently and as part of a team. Prepare to share instances where you collaborated effectively with others, as well as times when you took initiative on your own.
We think you need these skills to ace IT Workshop Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to the Workshop Engineer role. Focus on your technical abilities, such as hardware installation, operating system configuration, and troubleshooting.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your background aligns with their needs and express your enthusiasm for working with brands like Lenovo and Apple.
Showcase Relevant Experience: In your application, include specific examples of past work where you inspected, tested, or refurbished equipment. Highlight any experience with call management systems or customer communication, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a technical position.
How to prepare for a job interview at XMA
✨Know Your Tech
Brush up on your knowledge of PC hardware and the specific brands mentioned in the job description, like Lenovo, HP, and Apple. Be prepared to discuss your experience with installing and configuring operating systems, as well as troubleshooting technical issues.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to showcase your troubleshooting and diagnostic skills. You might be asked to solve a hypothetical technical problem, so think through your approach and explain your reasoning clearly.
✨Highlight Teamwork and Communication
Since the role involves working both independently and as part of a team, share examples of how you've successfully collaborated with others in past roles. Emphasise your ability to maintain clear communication, especially regarding call management systems.
✨Show Enthusiasm for Continuous Learning
Express your eagerness to learn and adapt in a fast-paced environment. Mention any relevant training or certifications you have, and convey your interest in keeping up with the latest technology trends and developments.
