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- Tasks: Support our sales team by processing orders and ensuring a seamless customer experience.
- Company: Join XMA, a leading UK tech solutions company with a collaborative culture.
- Benefits: Enjoy private healthcare, gym discounts, and 25 days holiday plus bonuses.
- Why this job: Be the backbone of our sales cycle and make a real impact in tech.
- Qualifications: Experience in sales support, strong attention to detail, and excellent communication skills.
- Other info: Hybrid work available and commitment to inclusivity for all applicants.
The predicted salary is between 24000 - 28000 £ per year.
Location: Glasgow (hybrid work available)
Salary: £24,000 p/a + £1,000 bonus
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.
We’re looking for a highly organised and proactive Sales Support Administrator to support our fast‑moving IT reseller operations. You’ll be the backbone of the sales cycle – processing orders accurately, coordinating with internal teams and vendors, and ensuring customers receive a seamless experience from start to finish.
What you’ll be doing:
- Processing customer orders quickly and accurately
- Managing amendments, back‑orders and low‑value quotations
- Handling customer queries and providing order updates
- Supporting reporting, ticket management and internal coordination
- Maintaining high service levels and KPI performance
What we’re looking for:
- Experience in sales support or administration
- Strong attention to detail and data accuracy
- Excellent communication and customer service skills
- Ability to prioritise and work to deadlines
- Confident using CRM systems and Microsoft Office (especially Excel)
We’re proud to be recognised as a Disability Confident Level 3 Employer – the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email; we will be happy to action your requests.
Sales Support Administrator in Glasgow employer: XMA
Contact Detail:
XMA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Glasgow
✨Tip Number 1
Get to know the company inside out! Research XMA's values, culture, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Sales Support Administrator, you'll need to handle customer queries and coordinate with internal teams. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or prioritised deadlines in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our awesome team at XMA.
We think you need these skills to ace Sales Support Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales support or administration. We want to see how your skills align with the role, so don’t be shy about showcasing your attention to detail and customer service abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Support Administrator role. Share specific examples of how you've managed orders or handled customer queries in the past.
Show Off Your Tech Skills: Since we’re all about tech here at XMA, make sure to mention your experience with CRM systems and Microsoft Office, especially Excel. We love candidates who are confident using these tools to streamline processes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at XMA
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Support Administrator. Familiarise yourself with order processing, customer queries, and CRM systems. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your experience in sales support or administration during the interview. Be ready to discuss specific examples where you've demonstrated strong attention to detail, excellent communication skills, and your ability to manage deadlines effectively.
✨Prepare Questions
Think of insightful questions to ask the interviewer about the company culture, team dynamics, and what success looks like in this role. This shows that you're engaged and eager to learn more about how you can contribute to their success.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member to practice your responses. Focus on articulating your thoughts clearly and concisely, especially when discussing your experience with Microsoft Office and CRM systems, as these are crucial for the role.