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- Tasks: Help customers find and purchase parts while keeping the store tidy.
- Company: Join a dynamic team at XL Parts, part of the Marubeni Group.
- Benefits: Enjoy competitive pay, health benefits, 401k, and paid time off.
- Other info: Fast-paced environment with opportunities for advancement and growth.
- Why this job: Gain valuable retail experience and develop superb customer service skills.
- Qualifications: High School diploma and 1-2 years in retail; great communication skills needed.
The predicted salary is between 20000 - 25000 £ per year.
The Counter Representative is responsible for assisting customers with their purchases.
Key Job Responsibilities:
- Assist walk-in customers with finding and purchasing parts
- Stocks and pulls parts
- Answers phones
- Keeps store and front counter clean
Requirements:
- High School Degree or GED
- 1 to 2 years of working in a retail environment
- Highly motivated to provide superb customer service
- Excellent communication and interpersonal skills
- Must be able to pass a criminal background and drug screen
We offer a competitive compensation plan complete with attractive benefits offerings that include (not limited to) medical, dental, vision, life insurance, 401k, paid time off and opportunities for advancement.
Environmental/Occupational Health and Physical Requirements:
Typical 9-hour day to include reaching, standing, walking, kneeling, lifting and carrying. To perform the duties of this job the employee must be capable of working in a fast-paced environment. The heavy lifting of 50lbs or more may be required. Employee also share the responsibility to perform routine housekeeping activities such as dusting, sweeping, mopping, restroom cleaning and changing trash can liners.
XL Parts and The Parts House (TPH) a Marubeni Group is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screen that meets the Company’s guidelines for employment.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Counter Store Sales employer: XLP_TPH
Contact Detail:
XLP_TPH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Store Sales
✨Tip Number 1
Get to know the company! Before you walk in for that interview, do a bit of research on XL Parts and The Parts House. Understanding their values and what they stand for will help you connect better with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about assisting customers, think of some scenarios where you can demonstrate your excellent communication and interpersonal skills. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. First impressions matter, and showing that you take pride in your appearance can set a positive tone for the rest of the meeting.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Counter Store Sales role.
We think you need these skills to ace Counter Store Sales
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in providing top-notch customer service. We want to see how you've gone above and beyond for customers in the past, so share some examples that showcase your communication and interpersonal skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Keep It Neat and Professional: Presentation matters! Ensure your application is well-organised and free from typos or errors. A clean and professional look will help us see you as a serious candidate ready to join our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at XLP_TPH
✨Know Your Products
Familiarise yourself with the types of parts and products the store sells. Being able to discuss specific items and their uses will show your enthusiasm and readiness to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this will highlight your motivation to provide superb service.
✨Practice Communication
Since excellent communication is key, practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable speaking about your experiences and skills.
✨Demonstrate Your Work Ethic
Be ready to discuss how you manage a fast-paced environment. Share examples of how you've successfully handled multiple tasks, like stocking shelves while assisting customers, to show that you're up for the physical demands of the job.