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For Companies At a Glance
- Tasks: Manage diverse accounts, drive growth, and support the sales team.
- Company: XLOS, a leader in providing comprehensive business solutions.
- Benefits: Competitive salary, performance-based commission, and career progression.
- Other info: Fast-paced environment with opportunities for professional development.
- Why this job: Join a dynamic team and make a real impact on client relationships.
- Qualifications: Sales support experience and strong relationship-building skills.
The predicted salary is between 30000 - 35000 £ per year.
At XLOS, we provide a complete solution to support a wide range of business needs. From high quality signage and promotional merchandise to workwear, office furniture, and everyday essentials like consumables and stationery, we bring everything together in one place. Our focus is simple: delivering reliable products and services that help your business look professional, stand out, and run efficiently.
About the Role
We’re seeking a motivated and commercially focused Internal Sales Support Manager to join our team at our head office in Eccles. In this role, you’ll take ownership of a diverse portfolio of accounts, driving growth while providing essential sales support to the wider Sales Team, inclusive of customer site visits. You will play a pivotal role in strengthening client relationships, maximising account value, and contributing to overall business growth in a very fast paced environment.
Key Responsibilities
- Manage and grow a diverse portfolio of accounts of varying sizes, ensuring strong customer satisfaction and long‑term retention.
- Identify opportunities to upsell and cross‑sell products and services within existing accounts.
- Prepare and present proposals, quotations, and sales materials, while ensuring accurate and efficient processing of orders and related documentation.
- Work closely with internal teams (production, design, operations) to ensure seamless delivery.
- Monitor market trends, competitor activity, and customer needs.
- Maintain accurate records of sales activity and pipeline within CRM systems.
- Liaising with key suppliers and manufacturers.
About You
- Proven experience in a sales support role.
- Strong relationship building and negotiation skills.
- Results driven with a proactive and self‑motivated approach.
- Excellent communication and organisational abilities.
- Comfortable working in a fast paced, problem‑solving environment.
Desirable (but not essential)
- Experience within the print and promotional merchandise industry.
- Proven experience managing a broad mix of customer accounts, ranging from small to large‑scale clients.
- Experience in managing a high volume of accounts.
What We Offer
- Competitive basic salary (£30k–£35k).
- Performance based commission.
- Opportunity to work with established national clients.
- Clear progression and development opportunities.
- Supportive and collaborative team environment.
Working Hours
- Full‑time, office‑based role in Eccles.
- Standard business hours (Monday to Friday).
Internal Sales Support Manager in Eccles employer: XLOS
Contact Detail:
XLOS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Support Manager in Eccles
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Internal Sales Support Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. We want you to show off your knowledge about XLOS and how you can contribute to their mission of delivering reliable products and services.
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your relationship-building skills and how you can drive growth. We suggest rehearsing with a friend or in front of the mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can help us strengthen client relationships and maximise account value.
We think you need these skills to ace Internal Sales Support Manager in Eccles
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Internal Sales Support Manager role. Highlight your sales support experience and any relevant achievements to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our needs. Be sure to mention your relationship-building skills and proactive approach.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your results-driven mindset. We love numbers, so if you’ve increased sales or improved customer satisfaction, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at XLOS
✨Know Your Products Inside Out
Make sure you’re familiar with the range of products and services that XLOS offers. This includes understanding how they can benefit different types of clients. Being able to discuss specific items and their advantages will show your genuine interest and help you stand out.
✨Demonstrate Relationship Building Skills
Prepare examples from your past experiences where you successfully built and maintained client relationships. Highlight your negotiation skills and how you’ve turned challenges into opportunities. This will resonate well with the role's focus on strengthening client relationships.
✨Showcase Your Organisational Abilities
Since the role involves managing a diverse portfolio of accounts, be ready to discuss how you stay organised and prioritise tasks. Bring up any tools or methods you use to keep track of sales activities and customer interactions, as this will demonstrate your proactive approach.
✨Research Market Trends
Familiarise yourself with current market trends and competitor activities in the signage and promotional merchandise industry. Being able to discuss these insights during your interview will show that you’re not only results-driven but also aware of the broader business landscape.