At a Glance
- Tasks: Handle materials, process returns, and ensure smooth warehouse operations.
- Company: Join Xirgo, a leader in smart fleet logistics and IoT solutions.
- Benefits: Competitive pay, hands-on experience, and a supportive team environment.
- Other info: Work in a dynamic Belfast facility with growth opportunities.
- Why this job: Be part of a transformative company making logistics smarter and more efficient.
- Qualifications: Experience in material handling and a knack for tech is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Driving The Future of Smart Fleet Logistics. At Xirgo, we’re not just transforming logistics — we’re redefining what’s possible. Let’s move forward together.
Our Purpose
We believe smarter tools create smarter operations. As the switched-on experts in IoT fleet solutions, we transform uncertainty into confidence, complexity into clarity, and data into decisions.
Our Vision
We empower partners with intelligent fleet logistics to create a more connected future. From bustling cities to open highways, from railroads to runways, our innovative technologies make peace of mind the new normal.
Our Mission
To be the world’s most trusted partner in smart fleet logistics, delivering comprehensive IoT solutions that transform data into useful information. We enhance fleet safety, efficiency, and performance—ensuring confidence at every step.
About the role
The Material Handler & RMA Specialist is responsible for supporting both warehouse operations and return‑material processing activities. This role ensures accurate material flow, timely order fulfillment, and effective evaluation of returned products. The position requires strong attention to detail, the ability to follow established procedures, manual labor and comfort working with electronic devices and diagnostic tools. This role contributes directly to product quality, customer satisfaction, and operational efficiency.
Xirgo values accountability, clear communication, and a continuous improvement mindset. Team members take pride in supporting one another, solving problems efficiently, and maintaining strong operational performance.
Location Requirement
This role requires the successful candidate to work from the Belfast facility. Remote arrangements are not available for this position.
Right to work
Applicants must have the legal right to work in the United Kingdom at the time of application. We are unable to offer sponsorship for this role.
What you’ll do
- Receive, inspect, and process incoming materials, components, and finished goods.
- Pick, pack, and prepare customer orders for shipment in accordance with configuration and quality requirements.
- Perform basic device configuration tasks, including powering units, verifying operational status, labeling, and preparing SD cards.
- Conduct cycle counts, reconcile inventory discrepancies, and maintain accurate stock records.
- Organise warehouse storage areas to support safety, accessibility, and efficient material flow.
- Collaborate with logistics, purchasing, and production teams to resolve material‑related issues.
RMA (Return Material Authorisation) Processing
- Receive and log returned devices, ensuring accurate documentation of customer‑reported issues.
- Perform functional testing, troubleshooting, and evaluation of returned units following established procedures.
- Determine appropriate disposition for returned products, including restock, repair, replacement, or return to manufacturer.
- Document test results and findings in internal systems to support customer communication and engineering analysis.
- Assist with batch testing of new or updated hardware, including firmware validation and activation checks.
- Partner with engineering and support teams to identify trends and contribute to product quality improvements.
Cross-Functional Support
- Communicate status updates, risks, and findings to internal stakeholders in a timely manner.
- Participate in process improvement initiatives related to quality, workflow efficiency, and customer experience.
- Support operational readiness for new product introductions and configuration changes as needed.
- Participate in meetings as necessary to support job function.
Qualifications
- Experience in material handling, warehouse operations, inventory control, or related fields.
- Basic technical aptitude and comfort working with electronic devices.
- Ability to follow structured testing and documentation procedures.
- Strong attention to detail and commitment to accuracy.
- Familiarity with ERP or warehouse management systems.
- Ability to lift and move materials in accordance with safety guidelines.
- Effective communication and problem‑solving skills.
- Experience in electronics manufacturing, telematics, IoT hardware, or similar environments.
- Knowledge of device activation workflows, firmware updates, or diagnostic tools.
- Experience supporting quality assurance or continuous improvement activities.
Warehouse and technical workbench environment
- Regular standing, walking, lifting, and handling of materials and devices.
- Use of standard warehouse equipment and electronic testing tools.
- Comply with all health and safety procedures in line with our policies.
Success Factors
- Consistent accuracy in order fulfillment and inventory management.
- Clear and complete documentation of RMA findings.
- Effective collaboration with cross‑functional teams.
- Demonstrated ownership of tasks and proactive problem‑solving.
- Contribution to maintaining a safe, organized, and efficient work environment.
Material Handler and RMA Specialist employer: Xirgo Technologies
At Xirgo, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and continuous improvement. Our Belfast facility is not just a workplace; it's a community where team members support one another in driving innovation in smart fleet logistics. With opportunities for personal and professional growth, competitive benefits, and a commitment to employee well-being, Xirgo is the ideal place for those looking to make a meaningful impact in the IoT industry.
StudySmarter Expert Advice🤫
We think this is how you could land Material Handler and RMA Specialist
✨Tip Number 1
Get to know the company! Research Xirgo and its mission in smart fleet logistics. Understanding their values and goals will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that Material Handler & RMA Specialist position.
✨Tip Number 3
Prepare for the interview by practising common questions related to material handling and RMA processes. Be ready to discuss your experience with inventory control and electronic devices, as these are key aspects of the job. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Xirgo team and ready to contribute to their mission.
We think you need these skills to ace Material Handler and RMA Specialist
Some tips for your application 🫡
Show Us Your Attention to Detail:In your application, make sure to highlight your attention to detail. This role is all about accuracy, so share examples of how you've maintained precision in past jobs or projects.
Tailor Your Experience:When applying, tailor your experience to match the job description. Focus on your material handling and warehouse operations experience, and don’t forget to mention any technical skills you have with electronic devices.
Communicate Clearly:Effective communication is key! Use clear and concise language in your application. We want to see that you can convey information well, just like you would in the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Xirgo Technologies
✨Know Your Stuff
Before the interview, make sure you understand the basics of material handling and RMA processes. Brush up on your knowledge of inventory control and any relevant technical skills, especially if you have experience with electronic devices or diagnostic tools.
✨Show Your Attention to Detail
During the interview, highlight examples from your past work where your attention to detail made a difference. Whether it was ensuring accurate order fulfilment or maintaining stock records, be ready to discuss how you’ve contributed to operational efficiency.
✨Communicate Clearly
Xirgo values clear communication, so practice articulating your thoughts clearly and concisely. Be prepared to explain how you've collaborated with teams in the past to resolve issues, as this will demonstrate your ability to work well in a cross-functional environment.
✨Embrace Continuous Improvement
Be ready to discuss any process improvement initiatives you've been part of. Share specific examples of how you identified problems and implemented solutions, showing that you have a proactive mindset and are committed to enhancing quality and efficiency.
