At a Glance
- Tasks: Handle materials, process returns, and ensure smooth warehouse operations.
- Company: Join Xirgo, a leader in smart fleet logistics and IoT solutions.
- Benefits: Gain hands-on experience in a dynamic environment with growth potential.
- Other info: Work in a collaborative atmosphere focused on continuous improvement.
- Why this job: Be part of a team that transforms logistics and enhances customer satisfaction.
- Qualifications: Experience in material handling and a knack for tech is essential.
The predicted salary is between 25000 - 30000 £ per year.
Driving The Future of Smart Fleet Logistics At Xirgo, we’re not just transforming logistics — we’re redefining what’s possible. Let’s move forward together.
Our Purpose We believe smarter tools create smarter operations. As the switched‑on experts in IoT fleet solutions, we transform uncertainty into confidence, complexity into clarity, and data into decisions.
Our Vision We empower partners with intelligent fleet logistics to create a more connected future. From bustling cities to open highways, from railroads to runways, our innovative technologies make peace of mind the new normal.
Our Mission To be the world’s most trusted partner in smart fleet logistics, delivering comprehensive IoT solutions that transform data into useful information. We enhance fleet safety, efficiency, and performance—ensuring confidence at every step.
About the role The Material Handler & RMA Specialist is responsible for supporting both warehouse operations and return‑material processing activities. This role ensures accurate material flow, timely order fulfillment, and effective evaluation of returned products. The position requires strong attention to detail, the ability to follow established procedures, manual labor and comfort working with electronic devices and diagnostic tools. This role contributes directly to product quality, customer satisfaction, and operational efficiency. Xirgo values accountability, clear communication, and a continuous improvement mindset. Team members take pride in supporting one another, solving problems efficiently, and maintaining strong operational performance.
Location Requirement This role requires the successful candidate to work from the Belfast facility. Remote arrangements are not available for this position.
Right to work Applicants must have the legal right to work in the United Kingdom at the time of application. We are unable to offer sponsorship for this role.
What you’ll do
- Material handling Receive, inspect, and process incoming materials, components, and finished goods. Pick, pack, and prepare customer orders for shipment in accordance with configuration and quality requirements. Perform basic device configuration tasks, including powering units, verifying operational status, labeling, and preparing SD cards. Conduct cycle counts, reconcile inventory discrepancies, and maintain accurate stock records. Organise warehouse storage areas to support safety, accessibility, and efficient material flow. Collaborate with logistics, purchasing, and production teams to resolve material‑related issues.
- RMA (Return Material Authorisation) Processing Receive and log returned devices, ensuring accurate documentation of customer‑reported issues. Perform functional testing, troubleshooting, and evaluation of returned units following established procedures. Determine appropriate disposition for returned products, including restock, repair, replacement, or return to manufacturer. Document test results and findings in internal systems to support customer communication and engineering analysis. Assist with batch testing of new or updated hardware, including firmware validation and activation checks. Partner with engineering and support teams to identify trends and contribute to product quality improvements.
- Cross-Functional Support Communicate status updates, risks, and findings to internal stakeholders in a timely manner. Participate in process improvement initiatives related to quality, workflow efficiency, and customer experience. Support operational readiness for new product introductions and configuration changes as needed. Participate in meetings as necessary to support job function.
Qualifications
Essential Experience in material handling, warehouse operations, inventory control, or related fields. Basic technical aptitude and comfort working with electronic devices. Ability to follow structured testing and documentation procedures. Strong attention to detail and commitment to accuracy. Familiarity with ERP or warehouse management systems. Ability to lift and move materials in accordance with safety guidelines. Effective communication and problem‑solving skills.
Desirable Experience in electronics manufacturing, telematics, IoT hardware, or similar environments. Knowledge of device activation workflows, firmware updates, or diagnostic tools. Experience supporting quality assurance or continuous improvement activities.
Work Environment Warehouse and technical workbench environment. Regular standing, walking, lifting, and handling of materials and devices. Use of standard warehouse equipment and electronic testing tools. Comply with all health and safety procedures in line with our policies.
Success Factors Consistent accuracy in order fulfillment and inventory management. Clear and complete documentation of RMA findings. Effective collaboration with cross‑functional teams. Demonstrated ownership of tasks and proactive problem‑solving. Contribution to maintaining a safe, organized, and efficient work environment.
Material Handler and RMA Specialist employer: Xirgo Holdings, Inc
At Xirgo, we pride ourselves on being an exceptional employer, fostering a collaborative and innovative work culture that empowers our team members to thrive. Located in Belfast, our facility offers a dynamic environment where employees can grow their skills in IoT fleet logistics while contributing to meaningful projects that enhance safety and efficiency. With a strong focus on accountability and continuous improvement, we provide ample opportunities for professional development and encourage a supportive atmosphere where every voice is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Material Handler and RMA Specialist
✨Tip Number 1
Get to know the company! Research Xirgo and its mission in smart fleet logistics. Understanding their values and goals will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and the company culture, plus it might just land you a referral!
✨Tip Number 3
Prepare for hands-on assessments! Since the role involves material handling and technical tasks, practice any relevant skills beforehand. Being comfortable with electronic devices and demonstrating your problem-solving abilities can really set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Xirgo team and ready to contribute to their mission of transforming logistics.
We think you need these skills to ace Material Handler and RMA Specialist
Some tips for your application 🫡
Show Us Your Attention to Detail:When applying for the Material Handler and RMA Specialist role, make sure to highlight your attention to detail. We love candidates who can demonstrate their ability to follow procedures and maintain accuracy in their work.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match our job description. We want to see how you fit into our vision of smarter operations.
Be Clear and Concise:In your written application, clarity is key. Use straightforward language and get straight to the point. We appreciate candidates who can communicate effectively, as it reflects the clear communication we value at Xirgo.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Xirgo Holdings, Inc
✨Know Your Stuff
Make sure you understand the basics of material handling and RMA processes. Brush up on your knowledge of inventory control and any relevant technical skills, especially if you have experience with electronic devices or diagnostic tools. This will show that you're not just a good fit for the role but also genuinely interested in what they do.
✨Show Off Your Attention to Detail
Since this role requires strong attention to detail, be prepared to discuss specific examples from your past work where your meticulousness made a difference. Whether it was catching an error in inventory or ensuring accurate documentation, these stories will highlight your suitability for the position.
✨Communicate Clearly
Effective communication is key in this role, so practice articulating your thoughts clearly. Be ready to explain how you've collaborated with teams in the past to resolve issues or improve processes. This will demonstrate that you can keep everyone in the loop and contribute positively to the team dynamic.
✨Embrace Continuous Improvement
Xirgo values a continuous improvement mindset, so think about times when you've identified areas for improvement in your previous roles. Be ready to share your ideas on how you could contribute to enhancing operational efficiency or product quality at Xirgo. This shows that you're proactive and committed to making a positive impact.
